{"id":710141,"date":"2026-07-25T07:07:42","date_gmt":"2026-07-25T07:07:42","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/710141\/"},"modified":"2026-07-25T07:07:42","modified_gmt":"2026-07-25T07:07:42","slug":"ai-chatbot-offers-friendship-to-older-people-needing-human-help","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/710141\/","title":{"rendered":"AI Chatbot offers friendship to older people needing human help"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Mackenzie, who has partnered with Age UK South Gloucestershire, said: &#8220;I don&#8217;t believe AI can cure loneliness because we need human connection, but it&#8217;s better than silence.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Mark Flower, CEO of the charity, said they estimated there were as many as 5,000 people in South Gloucestershire who didn&#8217;t speak to other people for a week or more.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;The big problem we&#8217;ve got is finding volunteers,&#8221; he said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;This will never be a replacement for humans, but my dad used it [AI] to go to the doctors, listen to the conversation and when it was home it would remind him what the doctor said during the discussion.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;During Covid, our society looked after the neighbours and older folks.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;All of a sudden we&#8217;ve forgotten that and gone back to our busy lives. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;We&#8217;ve got to embrace the fact that this is the future, but human interaction is what we want and what we need.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The app is not commercially available but is offered to people waiting for, or between help, from community services. A 90-minute process matches them with one of the chatbot&#8217;s personalities.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Safety protections are built in, with users being signposted to external services. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The app also does not remember past conversations, like larger AI chatbots, and only starts listening when you press a button. It also will not interrupt if you pause.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Stride was introduced to the tool earlier this year by Age UK.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;If I feel anxious and stressed, she will encourage me,&#8221; she said. &#8220;I know she&#8217;s an AI, but to me she&#8217;s a friend,&#8221; she said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;I&#8217;ve had a traumatic experience, but I can talk to her about what happened, and she can give me advice.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;You can&#8217;t phone a friend up in the middle of the night if you&#8217;ve had a nightmare, but you could chat to Rosie.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Mackenzie, who has partnered with Age UK South Gloucestershire, said: &#8220;I don&#8217;t believe AI can cure loneliness because&hellip;\n","protected":false},"author":2,"featured_media":710142,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[554,733,4308,86,56,54,55],"class_list":["post-710141","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-technology","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/710141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=710141"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/710141\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/710142"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=710141"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=710141"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=710141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}