{"id":714236,"date":"2026-07-27T21:17:20","date_gmt":"2026-07-27T21:17:20","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/714236\/"},"modified":"2026-07-27T21:17:20","modified_gmt":"2026-07-27T21:17:20","slug":"dysfunctional-staff-working-relationships-criticised-in-nhs-trust-report","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/714236\/","title":{"rendered":"&#8216;Dysfunctional&#8217; staff working relationships criticised in NHS trust report"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">But this report, commissioned by NHS England in June 2025, after the trust itself requested it, tells a different story.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It highlighted a &#8220;dysfunctional&#8221; relationship between board leaders leading to a &#8220;divisive and toxic culture&#8221; which was &#8220;significantly affecting staff well-being&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Some of those staff were described as &#8220;fearful, anxious, and unable to speak openly&#8221;, while a staff survey carried out for the review revealed low morale with some describing the organisation as &#8220;toxic, anxious, divisive and fearful&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The report added that the focus on internal politics &#8220;is seen to detract from patient care, operational performance, and staff wellbeing&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Merseycare Foundation Trust itself asked NHS England to commission this report, which came out last November and was never made public.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Eight months on from the original findings, the trust says much has changed, including some changes at board level.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">A spokesperson said they &#8220;acted swiftly to strengthen Board arrangements, enhance governance and decision-making and further embed the leadership behaviours and standards expected across the organisation&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">They added: &#8220;Our senior leadership team is consistently engaging with staff through visible leadership, listening events, staff forums and open dialogue. This feedback is directly informing our improvement programme, with a continued focus on ensuring colleagues feel safe to speak up, know they are listened to and are treated with dignity and respect.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Our focus remains on maintaining the highest standards of care, supporting our people and building an organisation that continues to learn, improve and deliver outstanding services.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"But this report, commissioned by NHS England in June 2025, after the trust itself requested it, tells a&hellip;\n","protected":false},"author":2,"featured_media":714237,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[84,59,56,54,55],"class_list":["post-714236","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-business","tag-gb","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/714236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=714236"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/714236\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/714237"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=714236"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=714236"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=714236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}