{"id":737284,"date":"2026-08-14T02:04:09","date_gmt":"2026-08-14T02:04:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/737284\/"},"modified":"2026-08-14T02:04:09","modified_gmt":"2026-08-14T02:04:09","slug":"subscription-traps-i-got-an-89-refund-how-to-cancel-and-avoid-unwanted-charges","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/737284\/","title":{"rendered":"Subscription traps: I got an \u00a389 refund \u2013 how to cancel and avoid unwanted charges"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Hussein Zaaiter, 21 from West London was using a free software trial for his university work and says when he tried to cancel he faced several complications.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;I tried online chat, email and even the phone at one point as they were constantly charging me,&#8221; he says. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">He says a payment of \u00a316 left his account, then another of \u00a332 before he froze his card. &#8220;They tried to charge me seven times,&#8221; he says.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">He contacted his bank to explain the situation in the hope of being reimbursed. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;I felt like it was marketed as a free trial that was easy to cancel.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;It was difficult to contact them, and the cancellation was near impossible,&#8221; he says.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Hussein&#8217;s tip for others is to read the terms and conditions and take caution before starting subscriptions. The BBC has contacted the firm for a response.<\/p>\n","protected":false},"excerpt":{"rendered":"Hussein Zaaiter, 21 from West London was using a free software trial for his university work and says&hellip;\n","protected":false},"author":2,"featured_media":737285,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[59,86,56,54,55],"class_list":["post-737284","post","type-post","status-publish","format-standard","has-post-thumbnail","category-technology","tag-gb","tag-technology","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/737284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=737284"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/737284\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/737285"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=737284"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=737284"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=737284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}