{"id":743920,"date":"2026-08-20T09:52:08","date_gmt":"2026-08-20T09:52:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/743920\/"},"modified":"2026-08-20T09:52:08","modified_gmt":"2026-08-20T09:52:08","slug":"nhs-puts-reputation-before-patient-safety-warns-bma-chief","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/743920\/","title":{"rendered":"NHS puts reputation before patient safety, warns BMA chief"},"content":{"rendered":"<p>\n  Kennedy, <a href=\"https:\/\/www.heraldscotland.com\/news\/23421341.nhs-highland-bullying-scandal-healing-process\/?ref=ed_direct\" target=\"_blank\" rel=\"nofollow noopener\">who has personal experience as a whistleblower<\/a>, said the \u201cfear and blame\u201d he helped expose at NHS Highland eight years ago has not gone away.\n<\/p>\n<p>\n  The Highland GP said that despite years of inquiries, new whistleblowing procedures and promises of change, doctors raising concerns about patient safety can still find themselves bullied, marginalised or with their careers under threat.\n<\/p>\n<\/p>\n<p>\n  READ MORE:\n<\/p>\n<p>\n  He claimed health boards remain preoccupied with balancing their books, staying out of the headlines and avoiding friction with ministers.\n<\/p>\n<p>\n  \u201cI have little doubt that the majority of health boards, if not all of them, focus on probably two or three things,\u201d he told The Herald, \u201cOne is balancing the books. Two is keeping off the radar of the Scottish Government, so keeping out of the media, and three, keeping the Scottish Government sweet. I think that\u2019s the reality.\u201d\n<\/p>\n<p>\n  <img   width=\"100%\" alt=\"Dr Iain Kennedy, outgoing chair of BMA Scotland, has warned that NHS boards are putting reputation management ahead of patient safety and that doctors who speak out still risk suffering detriment.\"\/>Dr Iain Kennedy spoke exclusively to The Herald before he steps down as the chair of BMA Scotland. (Image: Newsquest)\n<\/p>\n<p>\n  Kennedy said his time working closely with the NHS, including as a non-executive director, had allowed him to see what happens \u201cbehind the curtain\u201d.\n<\/p>\n<p>\n  \u201cIt\u2019s very clear that in Scotland we still have a situation where health board reputation management and protecting the government comes ahead of patient safety and comes ahead of doctor well-being,\u201d he said.\n<\/p>\n<p>\n  For Kennedy, the issue is deeply personal.\n<\/p>\n<p>\n  On September 26, 2018, he and three other senior NHS Highland clinicians <a href=\"https:\/\/www.heraldscotland.com\/news\/23421341.nhs-highland-bullying-scandal-healing-process\/?ref=ed_direct\" target=\"_blank\" rel=\"nofollow noopener\">took the extraordinary step of writing to The Herald<\/a> to expose what they believed was a long-standing culture of bullying within the health board.\n<\/p>\n<p>\n  Their intervention triggered a major public reckoning, with the subsequent <a href=\"https:\/\/www.heraldscotland.com\/news\/17629627.sturrock-review-nhs-highland-many-staff-suffered-serious-harm-trauma\/?ref=ed_direct\" target=\"_blank\" rel=\"nofollow noopener\">independent Sturrock review<\/a> recording The Herald letter as the whistleblowing event which brought the crisis into public view.\n<\/p>\n<p>\n  Kennedy has previously described the personal cost, saying he felt bullied, threatened and isolated before going public and later suffered complex post-traumatic stress disorder.\n<\/p>\n<p>\n  The Sturrock review heard from hundreds of staff, with many describing bullying and fear of speaking out.\n<\/p>\n<p>\n  Eight years later, Kennedy had hoped to look back on the scandal as a turning point.\n<\/p>\n<p>\n  \u201cI\u2019d like to be sitting here saying that the work that we did has improved things,\u201d he said.\n<\/p>\n<p>\n  \u201cBut sadly we know, particularly from doctors who have recently whistleblowed about hospitals in Glasgow and patient safety concerns, that the fear and blame continues, and that those doctors who speak up about patient safety or wrongdoing suffer detriment.\u201d\n<\/p>\n<p>\n  Kennedy said the response can become intensely personal.\n<\/p>\n<p>\n  \u201cThey\u2019re either bullied, or they have threats of being referred to the GMC, or they\u2019re thwarted in their careers, or they\u2019re labelled as cranks or as ill,\u201d he said.\n<\/p>\n<p>\n  \u201cThe characters are challenged rather than a focus on the issues that they\u2019ve raised.\u201d\n<\/p>\n<p>\n  Asked whether the situation had deteriorated since 2018, Kennedy said he did not believe it had.\n<\/p>\n<p>\n  \u201cI don\u2019t think it\u2019s worsened, but I think it stayed the same,\u201d he said,\u201cOne good thing is people speak about it now. It\u2019s no longer hidden, so there is an acknowledgement that the culture is not right in the NHS. But it\u2019s stayed the same, and that is extremely disappointing.\n<\/p>\n<p>\n  \u201cI suppose I feel some responsibility there that what we did didn\u2019t quite have the impact that we hoped it would.\u201d\n<\/p>\n<p>\n  His concerns echo <a href=\"https:\/\/www.heraldscotland.com\/news\/19262278.glasgow-nhs-whistleblowing-review-highlights-concerning-impact-staff\/\" target=\"_blank\" rel=\"nofollow noopener\">previous Herald reporting<\/a>. In 2021, an <a href=\"https:\/\/www.glasgowtimes.co.uk\/topics\/nhs-greater-glasgow-clyde\/?ref=au\" target=\"_blank\" rel=\"nofollow noopener\">NHS Greater Glasgow and Clyde<\/a> review found 60% of staff involved in whistleblowing cases said the experience had negatively affected their mental health, with some requiring counselling or medication. A quarter said they would not raise concerns such as unsafe clinical practice again after what they had experienced.\n<\/p>\n<p>\n  Kennedy has also studied the issue himself. Research conducted as part of an MBA at Warwick Business School found widespread concern among doctors about speaking out, including fears of bullying, marginalisation and career damage.\n<\/p>\n<p>\n  In March, Scotland\u2019s Independent National Whistleblowing Officer fully upheld a complaint over staffing and workload at the maternity unit at the <a href=\"https:\/\/www.heraldscotland.com\/topics\/queen-elizabeth-university-hospital\/?ref=au\" target=\"_blank\" rel=\"nofollow noopener\">Queen Elizabeth University Hospital<\/a>, including concerns over staffing levels and the health board\u2019s handling of the whistleblowing case. New national guidance intended to make speaking up \u201csimpler, clearer and easier to navigate\u201d was subsequently published in July following recommendations from a review of emergency departments in NHS Greater Glasgow and Clyde.\n<\/p>\n<p>\n  <img   width=\"100%\"\/>\n<\/p>\n<p>\n  Dr Kennedy said doctors still contact him \u201cregularly\u201d from across Scotland asking what they should do when they believe something is wrong.\n<\/p>\n<p>\n  His advice is to follow official procedures, involve colleagues and seek trade union support.\n<\/p>\n<p>\n  But his own experience taught him another lesson: if the system does not listen, do not be frightened of going beyond it.\n<\/p>\n<p>\n  \u201cUltimately, I still say to them, don\u2019t be shy about speaking to your local MSP, and if need be, use the media.\u201d\n<\/p>\n<p>\n  He credits the press with forcing action in the Highlands back in 2018.\n<\/p>\n<p>\n  \u201cIt was ultimately our use of the media, The Herald, other broadsheets, the <a href=\"https:\/\/www.heraldscotland.com\/topics\/television\/?ref=au\" target=\"_blank\" rel=\"nofollow noopener\">TV<\/a> and radio that actually put the pressure on the government to intervene,\u201d he said, \u201cThe free press in Scotland has been crucial and will remain crucial to the NHS reforms that are required.\u201d\n<\/p>\n<p>\n  Kennedy argues that formal processes alone cannot repair the culture.\n<\/p>\n<p>\n  Responsibility, he said, ultimately reaches <a href=\"https:\/\/www.heraldscotland.com\/topics\/holyrood\/?ref=au\" target=\"_blank\" rel=\"nofollow noopener\">Holyrood<\/a>.\n<\/p>\n<p>\n  \u201cIt has to start from those in power,\u201d he said. \u201cIt has to be led by the <a href=\"https:\/\/www.heraldscotland.com\/topics\/first-minister\/?ref=au\" target=\"_blank\" rel=\"nofollow noopener\">First Minister<\/a>, by the Cabinet Secretary for Health, and in the chamber at Holyrood.\n<\/p>\n<p>\n  \u201cSo we need more openness about the current performance of the NHS and what the patient experiences, and a real focus on that, rather than fear, blame and cover-up.\u201d\n<\/p>\n<p>\n  Kennedy\u2019s concerns as he leaves the BMA chair extend beyond the treatment of doctors. He fears the NHS itself is drifting away from the principle on which it was built.\n<\/p>\n<p>\n  \u201cMy biggest concern about the NHS in Scotland is that we appear to have lost its founding principle \u2013 that the NHS is free at the point of delivery,\u201d he said, \u201cWhen patients need the NHS, many are finding it\u2019s not there for them.\u201d\n<\/p>\n<p>\n  He pointed to difficulties accessing general practice, pressure at A&amp;E and hospital waiting times.\n<\/p>\n<p>\n  Increasingly, he said, those who can find the money are responding by paying.\n<\/p>\n<p>\n  BMA polling last year found 29% of Scots surveyed said they or someone in their household had used private medical care in the previous two years.\n<\/p>\n<p>\n  Among those who had done so, 64% cited NHS waiting lists being too long, while 43% of all respondents said they had become more likely to use private care.\n<\/p>\n<p>\n  Kennedy sees the consequences in his own consulting room.\n<\/p>\n<p>\n  \u201cSadly, and I think we should be ashamed in Scotland, it has now become normalised that people are having to go private,\u201d he said, \u201cVery worryingly, I\u2019m seeing more and more patients that seem to accept it as inevitable that if they\u2019re to get the healthcare that they need, they\u2019re going to have to go private.\n<\/p>\n<p>\n  \u201cI\u2019ve had cases this week where patients have told me that they\u2019ve gone private and they\u2019ve shown me the results of their operation, or they\u2019re asking me for help to go private.\u201d\n<\/p>\n<p>\n  Kennedy questioned whether political reluctance to confront the growth in private treatment was helping postpone difficult decisions.\n<\/p>\n<p>\n  \u201cPart of me thinks that there\u2019s a deliberate silence on the matter because it helps the government avoid doing what it needs to do, which is reform the NHS,\u201d he said, \u201cIt\u2019s absolutely clear that we need to have NHS reform.\u201d\n<\/p>\n<p>\n  For Kennedy, the first task is workforce planning.\n<\/p>\n<p>\n  He argues Scotland has failed to match the doctors it trains and employs with the needs of different communities, leaving some doctors struggling to progress while GP practices and hospitals elsewhere struggle to fill posts.\n<\/p>\n<p>\n  Remote and rural areas are bearing a particularly heavy price.\n<\/p>\n<p>\n  Kennedy, who works in <a href=\"https:\/\/www.heraldscotland.com\/local-news\/inverness-news\/?ref=au\" target=\"_blank\" rel=\"nofollow noopener\">Inverness<\/a> and rural Highland practices, said his own group had advertised for a GP without receiving a single applicant.\n<\/p>\n<p>\n  \u201cWe haven\u2019t matched the medical workforce towards the needs of the whole population across the whole country,\u201d he said.\n<\/p>\n<p>\n  \u201cNot just the cities, but the remote and rural areas as well.\u201d\n<\/p>\n<p>\n  Kennedy points to additional investment in general practice and improvements on contracts and pay among the successes of his tenure.\n<\/p>\n<p>\n  But asked whether the new money was enough to stabilise general practice, he did not hesitate.\n<\/p>\n<p>\n  \u201cNo, it\u2019s not enough.\u201d\n<\/p>\n<p>\n  For years, he said, governments have promised to shift more healthcare away from hospitals and closer to people\u2019s homes.\n<\/p>\n<p>\n  He argues the money has too often moved in the opposite direction.\n<\/p>\n<p>\n  \u201cWe need to see some genuine shifting of the balance of care,\u201d he said.\n<\/p>\n<p>\n  \u201cNot all talk, but no action.\u201d\n<\/p>\n<p>\n  Kennedy will remain involved with the BMA after leaving the chair and plans to spend more time working in his Highland practices.\n<\/p>\n<p>\n  For all his warnings about an NHS under extraordinary strain, he has not lost faith in medicine.\n<\/p>\n<p>\n  Asked whether he would still tell a young person to become a doctor, he said: &#8220;Absolutely. It\u2019s an exciting career.\n<\/p>\n<p>\n  \u201cWe have the privilege of being very highly respected and trusted by the population, and that relationship between the doctor and the patient is a very special relationship.\n<\/p>\n<p>\n  \u201cI\u2019m optimistic that things will improve.\u201d\n<\/p>\n<p>\n  There was, however, one final qualification.\n<\/p>\n<p>\n  \u201cThat does depend on the government listening and doing the right thing.\u201d\n<\/p>\n<p>\n  Responding to Dr Kennedy\u2019s claims, Health Secretary Angela Constance rejected his characterisation of the relationship between ministers and NHS boards and insisted patient safety remained a central priority.\n<\/p>\n<p>\n  Ms Constance said: \u201cThis is simply untrue &#8211; the Scottish Government works very closely with NHS boards to deliver on our shared priorities for patients. Central to this is patient safety and ensuring our hard-working NHS workforce is supported to deliver high-quality care.\n<\/p>\n<p>\n  \u201cThe evidence is clear that our NHS has turned a corner and this is thanks to the dedication of NHS staff and the significant investment made by this government, including a record \u00a322.5 billion in health and social care this year.\n<\/p>\n<p>\n  \u00a0\u201cI take a zero-tolerance approach to bullying and harassment and I expect all boards and their employees to act in line with NHS values. Employees should be able to raise any concerns safely and we will continue to ensure support for whistleblowing is in place across every board. We will also continue to invest in NHS staff wellbeing, to ensure they can continue to deliver the best care.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"Kennedy, who has personal experience as a whistleblower, said the \u201cfear and blame\u201d he helped expose at NHS&hellip;\n","protected":false},"author":2,"featured_media":743921,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":["post-743920","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/743920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=743920"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/743920\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/743921"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=743920"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=743920"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=743920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}