{"id":74981,"date":"2025-08-18T07:55:08","date_gmt":"2025-08-18T07:55:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/74981\/"},"modified":"2025-08-18T07:55:08","modified_gmt":"2025-08-18T07:55:08","slug":"herefordshire-daughter-driven-to-tears-by-mums-pension-delays-2","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/74981\/","title":{"rendered":"Herefordshire daughter driven to tears by mum&#8217;s pension delays"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Ms Stanley said her mum had not received any post from Aon.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Her carers have regularly checked at the post office.  She&#8217;s received letters about her state pension but nothing from Aon,&#8221; she said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The 68-year-old said nobody from the company had apologised to her or her mother.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;They haven&#8217;t spoken to me in six months so I&#8217;m not expecting them to ring and apologise,&#8221; she said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;It&#8217;s so frustrating, I came to the BBC for help because there didn&#8217;t seem to be anyone else who could help me. Things wouldn&#8217;t have progressed if I hadn&#8217;t.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;I worry that the same thing could be happening to other people. I&#8217;ve worked in finance for 40 years, so I knew what to do, but it&#8217;s been a difficult fight.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">A spokesperson for Aon said, after the BBC contacted them about Mrs Stanley&#8217;s case, that, after receiving some more information, they have reinstated her pension and the company had arranged for her to be paid the money she was owed.<\/p>\n","protected":false},"excerpt":{"rendered":"Ms Stanley said her mum had not received any post from Aon. &#8220;Her carers have regularly checked at&hellip;\n","protected":false},"author":2,"featured_media":74982,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[84,4176,4174,4175,56,54,55],"class_list":["post-74981","post","type-post","status-publish","format-standard","has-post-thumbnail","category-personal-finance","tag-business","tag-finance","tag-personal-finance","tag-personalfinance","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/74981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=74981"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/74981\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/74982"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=74981"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=74981"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=74981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}