{"id":750660,"date":"2026-08-26T20:22:11","date_gmt":"2026-08-26T20:22:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/750660\/"},"modified":"2026-08-26T20:22:11","modified_gmt":"2026-08-26T20:22:11","slug":"easyjet-holiday-passengers-describe-ordeal-after-tunisia-to-belfast-flight-cancelled","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/750660\/","title":{"rendered":"EasyJet holiday: passengers describe ordeal after Tunisia to Belfast flight cancelled"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Natalija Dovbijenko, who had been travelling with her husband and child, told BBC News NI the hotel provided by EasyJet was not clean, with bathrooms that did not work.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">She said that even once the return flight had been arranged the experience remained stressful for her and her family. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;When we arrived in the airport, the staff from EasyJet couldn&#8217;t find us, they said we weren&#8217;t registered for the flight,&#8221; she said. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;A lot of people started panicking, somebody started crying, screaming, because people were stressed.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">EasyJet said that &#8220;all customers who wanted to travel on yesterday&#8217;s flight were booked on&#8221;. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;We contacted customers proactively with information on how to book onto the flight for free, and any customers who arrived at the airport without booking were provided with seats,&#8221; they added.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;We also published a dedicated number for customers who needed to call us for further assistance.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Natalija Dovbijenko, who had been travelling with her husband and child, told BBC News NI the hotel provided&hellip;\n","protected":false},"author":2,"featured_media":750661,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[84,59,56,54,55],"class_list":["post-750660","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-business","tag-gb","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/750660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=750660"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/750660\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/750661"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=750660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=750660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=750660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}