{"id":769762,"date":"2026-09-13T22:24:25","date_gmt":"2026-09-13T22:24:25","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/769762\/"},"modified":"2026-09-13T22:24:25","modified_gmt":"2026-09-13T22:24:25","slug":"west-midlands-metro-revenue-officers-climb-aboard-services","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/769762\/","title":{"rendered":"West Midlands Metro revenue officers climb aboard services"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Most revenue officers on the Metro, which connects Birmingham to Wolverhampton, were former conductors who have been retrained for revenue protection duties, the transport provider added.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Their role includes ensuring ticket checks take place throughout the day to help prevent fare evasion, alongside issuing penalty fares where necessary.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;At busy times, it has sometimes been difficult for conductors to cover an entire tram between stops, and we know that the vast majority of customers don&#8217;t like to see some people travelling without paying their way,&#8221; said Michael Reading-Skilton, Metro&#8217;s head of commercial and customer experience.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Our revenue officers will now be out on Metro services to help customers understand the new ticketing process and make sure everyone is travelling with a valid ticket.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The number of ticket machines that accept card and cash at tram stops has increased, with tickets also available to be purchased using the MyMetro app. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Valid passes purchased as part of a season ticket or on the Swift card were also accepted, a spokesperson added.<\/p>\n","protected":false},"excerpt":{"rendered":"Most revenue officers on the Metro, which connects Birmingham to Wolverhampton, were former conductors who have been retrained&hellip;\n","protected":false},"author":2,"featured_media":769763,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[84,59,56,54,55],"class_list":["post-769762","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-business","tag-gb","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/769762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=769762"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/769762\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/769763"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=769762"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=769762"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=769762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}