{"id":781176,"date":"2026-09-24T15:12:20","date_gmt":"2026-09-24T15:12:20","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/781176\/"},"modified":"2026-09-24T15:12:20","modified_gmt":"2026-09-24T15:12:20","slug":"nhs-staff-investigated-over-access-to-dead-teenagers-medical-records","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/781176\/","title":{"rendered":"NHS staff investigated over access to dead teenager&#8217;s medical records"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Bristol NHS Foundation Trust said it was undertaking a &#8220;thorough investigation&#8221; and it would be &#8220;inappropriate to reach conclusions before those enquiries are complete&#8221;. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Every patient and family has the right to expect that their personal information will be treated with care, respect and confidentiality,&#8221; said Prof Steve Hams, the trust&#8217;s chief nursing and improvement officer.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Any concern that records may have been accessed without a legitimate reason is something we take extremely seriously.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The trust said that, should any staff misconduct be identified, &#8220;appropriate action will be taken through the relevant processes&#8221;. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">NHS medical records can contain highly sensitive personal information, ranging from test results and hospital discharge summaries to details of prescriptions and medications.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">That extends well beyond the information available to patients through the NHS app and may include safeguarding concerns, risk assessments, correspondence between healthcare professionals and detailed consultation notes.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">There is no single NHS-wide electronic record system that every member of staff can access. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Instead, organisations including GP practices, hospitals and specialist clinics maintain their own records and determine who can view particular information.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Doctors, nurses and other healthcare staff often need fast access, particularly in emergencies. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">However, they should only view confidential information when they have a legitimate work-related reason and the right authorisation.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">IT systems keep an audit trail that should be able to show exactly who accessed a patient&#8217;s records and when.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">NHS England said any instance of staff looking at records without a valid reason would be &#8220;wholly unacceptable, a disgraceful breach of patients&#8217; trust and against the law&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;We have been crystal clear that staff could face disciplinary action for any breaches, including the loss of their job and potential criminal prosecution,&#8221; added a spokesman.<\/p>\n","protected":false},"excerpt":{"rendered":"Bristol NHS Foundation Trust said it was undertaking a &#8220;thorough investigation&#8221; and it would be &#8220;inappropriate to reach&hellip;\n","protected":false},"author":2,"featured_media":781177,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[59,57,58,50,56,54,55],"class_list":["post-781176","post","type-post","status-publish","format-standard","has-post-thumbnail","category-united-kingdom","tag-gb","tag-great-britain","tag-greatbritain","tag-news","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/781176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=781176"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/781176\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/781177"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=781176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=781176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=781176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}