Australia\u2019s second largest internet provider has compromised the email addresses or phone numbers of hundreds of thousands of customers.<\/p>\n
A list of about 280,000 active email addresses and roughly 20,000 active landline phone numbers were extracted from iiNet\u2019s order management system, parent company TPG has revealed.<\/p>\n
Another 10,000-odd iNet user names, street addresses and phone numbers and about 1700 modem set-up passwords were also believed to have been accessed by an unknown third party.<\/p>\n
The third party gained access to its the system after stealing account credentials from an employee, early investigations suggest.<\/p>\n
The hack was confirmed on Saturday but TPG did not notify iiNet customers or its shareholders until Tuesday morning.<\/p>\n
\u201cWe unreservedly apologise to our iiNet customers impacted by this incident,\u201d TPG said in a statement to the Australian Securities Exchange.<\/p>\n
\u201cWe will be taking immediate steps to contact impacted iiNet customers, advise of any actions they should take and offer our assistance.<\/p>\n
\u201cWe will also contact all non-impacted iiNet customers to confirm they have not been affected.\u201d<\/p>\n
The system caught up in the data breach is used to track iiNet orders such as broadband connections.<\/p>\n
No credit cards, banking details or customer ID documents such as passports or driver\u2019s licences were exposed as that information was not held in the system, the company said.<\/p>\n
The telco has removed the unauthorised access from its system and hired external IT and cyber security experts to assist its response.<\/p>\n
It is also liaising with the Australian Cyber Security Centre, the National Office of Cyber Security, the Office of the Australian Information Commissioner and other relevant authorities.<\/p>\n
\u201cWe do not currently have any evidence to suggest an impact to our broader systems or other customers,\u201d TPG said.<\/p>\n
TPG Telecom Group holds the second largest share of Australia\u2019s internet market, with TPG, Vodafone, iiNet and Internode among its stable.<\/p>\n
iiNet customers have been urged to remain vigilant to any suspicious communications received via email, text or phone call.<\/p>\n
A dedicated hotline has been set up for customers with concerns.<\/p>\n
-with AAP<\/p>\n","protected":false},"excerpt":{"rendered":"Australia\u2019s second largest internet provider has compromised the email addresses or phone numbers of hundreds of thousands of…\n","protected":false},"author":2,"featured_media":78891,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[1638,86,56,54,55],"class_list":["post-78890","post","type-post","status-publish","format-standard","has-post-thumbnail","category-internet","tag-internet","tag-technology","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/78890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=78890"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/78890\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/78891"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=78890"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=78890"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=78890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}