{"id":793844,"date":"2026-10-06T15:26:10","date_gmt":"2026-10-06T15:26:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/793844\/"},"modified":"2026-10-06T15:26:10","modified_gmt":"2026-10-06T15:26:10","slug":"asos-says-customers-personal-information-may-have-been-accessed-after-message-from-apparent-hackers","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/793844\/","title":{"rendered":"Asos says customers&#8217; personal information &#8216;may have been accessed&#8217; after message from apparent hackers"},"content":{"rendered":"<p>&#8216;I deleted all my card information, changed my password and address&#8217;published at 16:06 BST<\/p>\n<p>16:06 BST<\/p>\n<p class=\"ssrcss-qs9kpv-Contributor etflsgg2\"><img decoding=\"async\" alt=\"\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/10\/1791300370_434_c448adca-0b64-45f3-b492-d4382b601f9c.jpg.webp\" width=\"64\" height=\"64\" class=\"ssrcss-egie1y-Image edrdn950\"\/>Imogen James<br \/>Live reporter<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">I&#8217;ve been speaking to Lucy from Cumbria, who says &#8220;it was quite startling&#8221; to receive the notification.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The 21-year-old says she was concerned about &#8220;something being compromised&#8221; so went onto X to see if other people had received it. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;I saw a lot of posts about it, with quite a few saying about deleting personal information, so I went on to the app (which was working as normal) to change my details. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;I deleted all my card information, changed my password and address,&#8221; she says.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Lucy also messaged her sister, telling her to do the same as she is a frequent Asos user. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Interestingly, my sister hasn\u2019t got the notification so I told her not to click on any notifications she gets from Asos for the time being,&#8221; she told me. Lucy says her sister also lives in the UK.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">When I asked her if she is now put off by using the app in the future, Lucy says: &#8220;I definitely won\u2019t be using it until they know what exactly has been compromised.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;It will definitely make me more cautious and more likely to buy directly from the retailers that they stock instead.&#8221; <\/p>\n","protected":false},"excerpt":{"rendered":"&#8216;I deleted all my card information, changed my password and address&#8217;published at 16:06 BST 16:06 BST Imogen JamesLive&hellip;\n","protected":false},"author":2,"featured_media":793845,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[49,50,51,47,52,48],"class_list":["post-793844","post","type-post","status-publish","format-standard","has-post-thumbnail","category-headlines","tag-headlines","tag-news","tag-top-news","tag-top-stories","tag-topnews","tag-topstories"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/793844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=793844"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/793844\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/793845"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=793844"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=793844"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=793844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}