{"id":795380,"date":"2026-10-08T00:40:08","date_gmt":"2026-10-08T00:40:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/795380\/"},"modified":"2026-10-08T00:40:08","modified_gmt":"2026-10-08T00:40:08","slug":"watchdog-and-critics-raise-concerns-over-reliability-of-nhs-medical-records","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/795380\/","title":{"rendered":"Watchdog and critics raise concerns over reliability of NHS medical records"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Alan Ogilvie, who was operated on by Eljamel in 1995, is spokesman for the Patients Action Group which campaigned for the inquiry.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Ogilvie said many of those affected had found their official medical records &#8220;often don&#8217;t match their lived reality&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">He added: &#8220;We see significant gaps where complications occurred, and narratives that seem massaged to suit the clinician&#8217;s reputation rather than the patient&#8217;s history.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;When the &#8216;official&#8217; computer record says one thing, but our own letters and memories prove another, you have to ask: Is the system there to record the truth, or to protect the institution?<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;If we cannot trust the records from the past, how can we trust the lessons they claim to be learning for the future?&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The Scottish Public Services Ombudsman (SPSO) has often raised the issue of accurate medical records.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Last month, NHS Lothian was criticised by the watchdog for not carrying out a Significant Adverse Event Review into the death of a patient from a blood infection at the Royal Infirmary of Edinburgh.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The SPSO <a href=\"https:\/\/www.spso.org.uk\/investigation-reports\/2026\/september\/investigation-report-202400753\" class=\"ssrcss-1e0jzsh-InlineLink e1kn3p7n0\" rel=\"nofollow noopener\" target=\"_blank\">found &#8220;concerning&#8221; gaps or incomplete nursing records for the patient, external<\/a>. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">These included four occasions where it said in the clinical notes that the doctor in charge had asked for a microbiology report &#8211; but there was no evidence of such a report in the patient&#8217;s clinical records.<\/p>\n","protected":false},"excerpt":{"rendered":"Alan Ogilvie, who was operated on by Eljamel in 1995, is spokesman for the Patients Action Group which&hellip;\n","protected":false},"author":2,"featured_media":795381,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":["post-795380","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/795380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=795380"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/795380\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/795381"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=795380"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=795380"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=795380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}