{"id":796418,"date":"2026-10-08T23:11:01","date_gmt":"2026-10-08T23:11:01","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/796418\/"},"modified":"2026-10-08T23:11:01","modified_gmt":"2026-10-08T23:11:01","slug":"ai-linked-rise-in-fois-challenges-cumbrian-nhs-performance","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/796418\/","title":{"rendered":"AI-linked rise in FOIs challenges Cumbrian NHS performance"},"content":{"rendered":"<p>\n  North Cumbria NHS bosses heard about the rise in AI in a report by executive director of digital and estates, Gavin Evans, at their latest meeting on Wednesday September 23.\n<\/p>\n<p>\n  Mr Evans reported that the NHS trust received 908 FOI requests in the 2025\/26 financial year, a 0.5 per cent increase on the previous year.\n<\/p>\n<p>\n  Publicly funded organisations such as NHS trusts and councils are required to respond to FOIs within 20 days. They can be submitted by any individual that wants to request information about the organisation.\n<\/p>\n<p>\n  An organisation is legally required to provide the information it holds under the Freedom of Information Act, unless the information is easily accessible elsewhere.\n<\/p>\n<p>\n  The information is also exempt if it would pose a risk to national security or take the organisation too long to pull together.\n<\/p>\n<p>\n  <img   width=\"100%\"\/>Data on Freedom of Information Act (FOI) requests submitted to the NHS trust. (Image: NCIC)\n<\/p>\n<p>\n  North Cumbria Integrated Care (NCIC) was able to respond to 89.62 per cent of the FOI requests received in 2025\/26 within the 20 day time limit. This was below the trust target of 94 per cent and the Information Commissioner&#8217;s Office (ICO) threshold of 90 per cent.\n<\/p>\n<p>\n  <a href=\"https:\/\/www.newsandstar.co.uk\/news\/26582406.north-cumbria-nhs-boss-shadows-nurse-12-hour-shift\/?ref=ed_direct\" target=\"_blank\" rel=\"nofollow noopener\">NCIC runs West Cumberland Hospital in Whitehaven and the Cumberland Infirmary in Carlisle<\/a> as well as a range of community health services across the area.\n<\/p>\n<p>\n  Mr Evans said: &#8220;The reason though that we are struggling with compliance is one of the trends we are seeing at the minute is the increase in complexity of the FOIs that are coming through.\n<\/p>\n<p>\n  &#8220;There is clearly an accelerated use of AI in the generation of these submissions and what they&#8217;re starting to do is link across multiple departments, requiring multiple inputs to be able to provide the responses we need to.&#8221;\n<\/p>\n<p>\n  Mr Evans said the trust will continue to monitor trends in the questions they are being asked, feeding back to the board of directors.\n<\/p>\n<p>\n  Mr Evans said that the rise in AI is being seen across the NHS nationally, having heard similar reports from representatives of other trusts at a recent training session.\n<\/p>\n<p>\n  He said that it is &#8220;creeping into all elements&#8221; of work in the digital and estates team at North Cumbria Integrated Care.\n<\/p>\n<p>\n  NCIC Chairman Stephen Singleton asked if the rise in AI is being seen in NHS trusts nationally.\n<\/p>\n<p>\n  Mr Evans said that it is, having heard similar reports from representatives of other trusts at a recent training session.\n<\/p>\n<p>\n  The report to NHS trust board asked directors to acknowledge the &#8220;significant achievements of the Information Rights and Communications teams.&#8221;\n<\/p>\n<p>\n  Despite the increase in demand, staff have acknowledged receipt of all FOI requests within two working days and achieved a four per cent improvement in compliance with the 20 day time limit, the meeting heard.\n<\/p>\n<p>\n  <a href=\"https:\/\/www.newsandstar.co.uk\/topics\/cumberland-council\/?ref=au\" target=\"_blank\" rel=\"nofollow noopener\">Cumberland Council<\/a> has also recently reported that demand on information rights staff has increased as a result of the use of AI in FOI requests.<\/p>\n","protected":false},"excerpt":{"rendered":"North Cumbria NHS bosses heard about the rise in AI in a report by executive director of digital&hellip;\n","protected":false},"author":2,"featured_media":796419,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":["post-796418","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/796418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=796418"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/796418\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/796419"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=796418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=796418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=796418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}