{"id":81190,"date":"2025-08-20T22:49:08","date_gmt":"2025-08-20T22:49:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/81190\/"},"modified":"2025-08-20T22:49:08","modified_gmt":"2025-08-20T22:49:08","slug":"her-spine-surgery-was-denied-doctors-say-its-all-too-common","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/81190\/","title":{"rendered":"Her spine surgery was denied. Doctors say it&#8217;s all too common."},"content":{"rendered":"<p id=\"anchor-812da8\" class=\"body-graf\">\u201cThere\u2019s a lot of gray zone decision-making in spine surgery,\u201d DiGiorgio said. \u201cYou could show a patient presentation, an MRI, to five spine surgeons and get 10 different answers.\u201d<\/p>\n<p id=\"anchor-c42746\" class=\"body-graf\">Dr. Randall Dryer, an orthopedic surgeon at Central Texas Spine Institute who treated White but did not perform her surgery, said doctors often have to make a convincing case to insurance companies.<\/p>\n<p id=\"anchor-887d06\" class=\"body-graf\">\u201cThe insurance companies refuse to accept the fact that surgery for degenerative disease is effective. They will say it\u2019s because the medical literature doesn\u2019t support it, but they take cherry-picked articles that support their case, and they tend to downplay other literature that would indicate that surgical treatment is effective,\u201d Dryer said.<\/p>\n<p id=\"anchor-d4493f\" class=\"body-graf\">An Aetna spokesperson pointed NBC News to <a href=\"https:\/\/www.cochranelibrary.com\/cdsr\/doi\/10.1002\/14651858.CD010264.pub2\/full\" target=\"_blank\" rel=\"nofollow noopener\">two<\/a> published <a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S1743919120307986?via%3Dihub\" target=\"_blank\" rel=\"nofollow noopener\">analyses<\/a> that found no clear benefits from spine surgery over a nonsurgical intervention. But other studies have shown that spine surgery is <a href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC11918860\/\" target=\"_blank\" rel=\"nofollow noopener\">superior to nonsurgical treatments<\/a>, such as physical therapy or injections, and <a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S2772594424000098\" target=\"_blank\" rel=\"nofollow noopener\">reduces a patient\u2019s disability<\/a>.<\/p>\n<p id=\"anchor-0df15f\" class=\"body-graf\">White\u2019s father, Wrath James White, is the policyholder for her insurance plan. He said he was shocked to receive a letter from Aetna saying their request for coverage had been denied.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2025\/08\/250820-cost-of-denials-spinal-surgery-vl-1140a-62d16a.jpg\" alt=\"A hand holds a phone showing a video of Wrath James White\" height=\"1875\" width=\"1500\"\/>White views a video her father, Wrath James White, posted to social media about her struggle to secure insurance coverage from Aetna for her spinal surgery.Harmon Li for NBC News<\/p>\n<p id=\"anchor-b8a6c8\" class=\"body-graf\">\u201cI had never had insurance reject a legitimate claim before, and my daughter\u2019s pain seemed about as legitimate as you can get,\u201d he said.<\/p>\n<p id=\"anchor-5f8f42\" class=\"body-graf\">When his daughter was diagnosed, the family tried less invasive approaches than surgery such as physical therapy, steroid injections and anti-inflammatory pills. But it became clear to them \u2014 and to White\u2019s doctors \u2014 that spine surgery was the only option to alleviate her pain. <\/p>\n<p id=\"anchor-b1560d\" class=\"body-graf\">\u201cI did everything I possibly could for four years to avoid doing surgery on her,\u201d Dryer said. He noted in a 2022 report that White was \u201cmiserable\u201d and \u201cI could significantly improve the patient\u2019s condition with a simple decompression and discectomy,\u201d referring to surgical procedures to remove compression on her nerves.<\/p>\n<p id=\"anchor-9e7f75\" class=\"body-graf\">If you are dealing with bills that seem to be out of line or a denial of coverage, care or repairs, whether for health, home or auto, please email us at <a href=\"https:\/\/www.nbcnews.com\/health\/health-care\/mailto:Costofdenial@nbcuni.com\" target=\"_blank\" rel=\"nofollow noopener\">Costofdenial@nbcuni.com.<\/a><\/p>\n<p id=\"anchor-1784ab\" class=\"body-graf\">A report from White\u2019s surgeon in April said she had \u201cfailed multiple rounds of physical therapy and pain management and as such I feel she has reached a point for surgical intervention.\u201d <\/p>\n<p id=\"anchor-228a16\" class=\"body-graf\">White\u2019s parents ultimately decided to set up a GoFundMe to raise money for the surgery. In a matter of days, they received more than $33,000 in donations \u2014 close to the amount they were quoted for White\u2019s surgery, including hospital fees, anesthesiology and doctor\u2019s fees.<\/p>\n<p id=\"anchor-13d3d6\" class=\"body-graf\">Wrath James White said he believes a lot of those donations were \u201csmall and silent protests.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"\u201cThere\u2019s a lot of gray zone decision-making in spine surgery,\u201d DiGiorgio said. \u201cYou could show a patient presentation,&hellip;\n","protected":false},"author":2,"featured_media":81191,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":{"0":"post-81190","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-health","9":"tag-healthcare","10":"tag-uk","11":"tag-united-kingdom","12":"tag-unitedkingdom"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/81190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=81190"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/81190\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/81191"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=81190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=81190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=81190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}