{"id":817961,"date":"2026-10-29T21:22:09","date_gmt":"2026-10-29T21:22:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/817961\/"},"modified":"2026-10-29T21:22:09","modified_gmt":"2026-10-29T21:22:09","slug":"hundreds-of-gp-surgeries-lose-online-services-after-silicon-practice-collapse","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/817961\/","title":{"rendered":"Hundreds of GP surgeries lose online services after Silicon Practice collapse"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Patients in many parts of the country have been left unable to access their GP surgery online after a tech firm went into administration.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Silicon Practice ran digital services, including websites, online booking and consultations, for around 500 practices in England \u2013 just under 10% of the total.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Practices across the country, including in London, Gloucestershire and <a href=\"https:\/\/www.bbc.co.uk\/news\/articles\/cx054dnprv5vo\" class=\"ssrcss-1e0jzsh-InlineLink e1kn3p7n0\" rel=\"nofollow noopener\" target=\"_blank\">Norfolk<\/a>, have reported problems. Services in Wales are also affected.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">GP leaders said the problem would cause huge disruption, given the scale of online booking that now takes places.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Patients in areas that are affected are being advised they will have to make appointments via the phone. The NHS app is working.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\"><a href=\"https:\/\/www.bbc.co.uk\/news\/articles\/cjed4qvzjeyo\" class=\"ssrcss-1e0jzsh-InlineLink e1kn3p7n0\" rel=\"nofollow noopener\" target=\"_blank\">Since last year<\/a>, all practices in England have had to offer online appointment booking. Currently, more than 40% of appointments are made that way.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">An NHS England spokesperson said while &#8220;the majority&#8221; of GP practice websites were running as normal, some using Silicon Practice will be affected.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;If your GP practice website is unavailable and you need help, you should contact your practice by phone or in person as usual.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Patients in many parts of the country have been left unable to access their GP surgery online after&hellip;\n","protected":false},"author":2,"featured_media":817962,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[84,59,56,54,55],"class_list":["post-817961","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-business","tag-gb","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/817961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=817961"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/817961\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/817962"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=817961"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=817961"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=817961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}