{"id":820978,"date":"2026-11-01T18:28:16","date_gmt":"2026-11-01T18:28:16","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/820978\/"},"modified":"2026-11-01T18:28:16","modified_gmt":"2026-11-01T18:28:16","slug":"london-traveller-loses-almost-2000-to-fraudsters-using-oyster-top-up-machine-news-uk","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/820978\/","title":{"rendered":"London traveller loses almost \u00a32,000 to fraudsters using Oyster top-up machine | News UK"},"content":{"rendered":"<p>\t\t<img fetchpriority=\"high\" width=\"646\" height=\"431\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/11\/SEI_319044704-eeae.jpg\" class=\"article-image wp-image-29756304\" alt=\"London, UK - 8 June, 2023 - People purchasing train tickets from machine at Liverpool Street station\" decoding=\"sync\"\/><br \/>\n\t\tOfficers are investigating a scam used to record passenger\u2019s bank cards after using ticket and Oyster Card machines at London Tube stations (Picture: Getty Images)<\/p>\n<p class=\"wp-block-paragraph\">An inquiry has been launched after <a data-ico=\"hyperlink-article\" data-track=\"inline-tag-auto-link_article\" href=\"https:\/\/metro.co.uk\/tag\/london\/\" rel=\"nofollow noopener\" target=\"_blank\">London<\/a> Underground passengers were targeted by scammers tampering with <a data-ico=\"hyperlink-article\" data-track=\"inline-tag-auto-link_article\" href=\"https:\/\/metro.co.uk\/tag\/transport-for-london-tfl\/\" rel=\"nofollow noopener\" target=\"_blank\">TfL<\/a> ticket machines.<\/p>\n<p class=\"wp-block-paragraph\">Police are investigating reports that thousands of pounds has been stolen from travellers using Oyster Card top-up machines at major Tube stations.<\/p>\n<p class=\"wp-block-paragraph\">Several suspects have been arrested on suspicion of doctoring the machines to extract people\u2019s card details allowing them to withdraw cash from their accounts without their knowledge.<\/p>\n<p class=\"wp-block-paragraph\">\u00c9tienne Bouvier had nearly \u00a32,000 stolen from his card after using one of top-up machines at Piccadilly Circus this month.<\/p>\n<p class=\"wp-block-paragraph\">He told Metro he had attempted to load his Oyster Card on October 7 when his debit card was rejected several times by one of the TfL-maintained machines in the ticket hall.<\/p>\n<p>\t\t\t\tSign up for all of the latest stories\t\t\t<\/p>\n<p class=\"wp-block-paragraph\">Start your day informed with Metro&#8217;s <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/newsletters\/news-updates\/?signup-source=news-article\" rel=\"nofollow noopener\" target=\"_blank\">News Updates<\/a> newsletter or get <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/newsletters\/breaking-news?ito=news-article&amp;?signup_source=news-article-link\" rel=\"nofollow noopener\" target=\"_blank\">Breaking News<\/a> alerts the moment it happens. <\/p>\n<p class=\"wp-block-paragraph\">Bouvier, who was visiting London for three days for <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/tag\/work\/\" data-track=\"inline-tag-auto-link_article\" rel=\"nofollow noopener\" target=\"_blank\">work<\/a>, said the machine wouldn\u2019t accept contactless and eventually had success after switching to another device.<\/p>\n<p class=\"wp-block-paragraph\">However days later he noticed two cash withdrawals of \u00a3800 had been made at an ATM \u2013 after he had already left the capital by <a data-ico=\"hyperlink-article\" data-track=\"inline-tag-auto-link_article\" href=\"https:\/\/metro.co.uk\/tag\/eurostar\/\" rel=\"nofollow noopener\" target=\"_blank\">Eurostar<\/a>.<\/p>\n<p class=\"wp-block-paragraph\">Bouvier, from Lille, explained: \u2018The day after that I tried to withdraw some cash and I had a notification that I had reached the weekly limit for cash withdrawal with my card, which sounded a bit weird to me because I hadn\u2019t withdrawn any cash for a month maybe.<\/p>\n<p>\t\t<img width=\"646\" height=\"431\" src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/11\/SEI_319044706-eaf9.jpg\" class=\"article-image wp-image-29756300\" alt=\"LONDON, ENGLAND - MARCH 10: A commuter touches a touch screen ticket machine at an underground station on March 10, 2020 in London, England. It has been reported that a person could also contract the new (Covid-19) coronavirus by touching surfaces or objects that have viral particles on them and then touching their mouth, nose, or eyes. The lifespan of the virus on a surface can depend the surrounding temperature, humidity, and type of surface ranging from hours or days. Today the number of coronavirus cases in the UK has risen to 373 a rise of 54 since yesterday. (Photo by John Keeble\/Getty Images)\" decoding=\"async\" loading=\"lazy\"\/><br \/>\n\t\tSeveral individuals have been arrested following an inquiry into hidden card \u2018skimmers\u2019 installed on several TfL top-up machines (Picture: Getty Images)<\/p>\n<p class=\"wp-block-paragraph\">\u2018Flash forward to the following Monday and I go to check my bank account and I realise that I\u2019m missing nearly \u00a32,000.\u2019<\/p>\n<p class=\"wp-block-paragraph\">The two fraudulent transactions were recorded as taking place behind Bow Bell House on Cheapside in the City of London.<\/p>\n<p class=\"wp-block-paragraph\">He believes his card was secretly copied in a \u2018skimming\u2019 fraud, in which fraudsters install hidden devices on machines that accept bank cards such as ATMs and station ticket machines.<\/p>\n<p class=\"wp-block-paragraph\">Bouvier, who works for a major software company with offices in London, added: \u2018It was an area I hadn\u2019t even visited. Somehow the operation I did on that Oyster Card top-up machine was recorded as a cash withdrawal operation in another neighbourhood of the city.\u2019<\/p>\n<p class=\"wp-block-paragraph\">These are then used to create a copy of the card which can then be used to make fraudulent transactions.<\/p>\n<p class=\"wp-block-paragraph\">Several other passengers have reported a similar scam in which their card details were somehow used to make a withdrawal at an ATM.<\/p>\n<p class=\"wp-block-paragraph\">Visitors to the capital using foreign bank cards are often required to make a chip-and-pin device transaction to enable contactless payments.<\/p>\n<p class=\"wp-block-paragraph\">One traveller said on <a data-ico=\"hyperlink-article\" data-track=\"inline-tag-auto-link_article\" href=\"https:\/\/metro.co.uk\/tag\/reddit\/\" rel=\"nofollow noopener\" target=\"_blank\">Reddit<\/a> that \u00a3250 had been taken off their card after they did a transaction at Piccadilly Circus.<\/p>\n<p>\t\t\t\tWhat is card skimming and how you can tell if a machine has been tampered with?\t\t\t<\/p>\n<p class=\"wp-block-paragraph\">Card skimming involves fraudsters using discreet scanners fitted to ticket machines to extract bank card details.<\/p>\n<p class=\"wp-block-paragraph\">The hidden devices pick up a copy of a user\u2019s card while they believe they are making a legitimate transaction.<\/p>\n<p class=\"wp-block-paragraph\">The imitated card is then used to withdraw money from bank accounts without the holders\u2019 knowledge.<\/p>\n<p class=\"wp-block-paragraph\">Steps to detect a tampered machine<\/p>\n<p class=\"wp-block-paragraph\">Always carefully check ATMs, ticket machines another devices which accept bank cards and look especially for any moving or detachable parts.<\/p>\n<p class=\"wp-block-paragraph\">Another important red flag are unusually tight card slots, which may indicate they have been doctored by scammers with a hidden reader. Be aware for machines which stand out or look different to others.<\/p>\n<p class=\"wp-block-paragraph\">Be vigilant for keypad covers, which can also be used to record PIN numbers as they are entered.<\/p>\n<p class=\"wp-block-paragraph\">Use contactless payments where possible and do not attempt to use a machine again if it rejects a valid bank card.<\/p>\n<p class=\"wp-block-paragraph\">They added the skimming device must have been very discreet as they had not noticed anything at the time.<\/p>\n<p class=\"wp-block-paragraph\">Another said they had lost \u00a3500 from their card following a transaction at St Paul\u2019s station.<\/p>\n<p class=\"wp-block-paragraph\">While some victims reported being able to recover the money through their banks, Bouvier said his had refused to reimburse the stolen funds, insisting he had failed to adequately protect his card details.<\/p>\n<p class=\"wp-block-paragraph\">British Transport Police confirmed to Metro that officers were conducting an inquiry into tampered machines at several stations and have arrested several individuals believed to be behind the covert devices.<\/p>\n<p class=\"wp-block-paragraph\">DI Marvin Bruno said: \u2018We\u2019re leading an investigation following recent reports of fraudulent transactions on some ticket machines in London Underground stations. <\/p>\n<p class=\"wp-block-paragraph\">\u2018We have already arrested people in connection, and our enquiries into the fraudulent activity are continuing at pace. We continue to work closely with Transport for London and partner agencies to identify those responsible and prevent further offending.\u2019<\/p>\n<p class=\"wp-block-paragraph\">He added: \u2018I would urge passengers in London to remain vigilant when using ticket machines, especially if they function strangely. <\/p>\n<p class=\"wp-block-paragraph\">\u2018Anyone who spots anything suspicious or has information that could assist our ongoing investigation can contact us by texting 61016, quoting reference Operation Solent.\u2019<\/p>\n<p class=\"wp-block-paragraph\">A spokesperson for TfL said: \u2018The safety and security of our customers is our top priority, and we take reports of criminal activity on our network extremely seriously. <\/p>\n<p class=\"wp-block-paragraph\">\u2018We work closely with the British Transport Police and assist with any investigations where appropriate. We regularly inspect our ticketing equipment across the network and would encourage customers to report anything suspicious to station staff or the police.\u2019<\/p>\n<p class=\"wp-block-paragraph\">Get in touch with our news team by emailing us at <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/metro.co.uk\/2026\/11\/01\/london-traveller-loses-almost-2-000-fraudsters-using-oyster-top-up-machine-29756231\/mailto:webnews@metro.co.uk\" target=\"_blank\">webnews@metro.co.uk<\/a>.<\/p>\n<p class=\"wp-block-paragraph\">For more stories like this, <a data-ico=\"hyperlink-article\" rel=\"noreferrer noopener nofollow\" href=\"https:\/\/metro.co.uk\/news\/\" target=\"_blank\">check our news page<\/a>.<\/p>\n<p class=\"metro-more-link\">Arrow<br \/>\nMORE: <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/2026\/11\/01\/first-major-change-london-bus-fares-since-2023-comes-effect-29756312\/?ico=more_text_links\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">First major change to London bus fare prices since 2023 comes into effect<\/a><\/p>\n<p class=\"metro-more-link\">Arrow<br \/>\nMORE: <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/2026\/10\/29\/busy-london-tube-station-failing-escalators-become-exit-only-29748895\/?ico=more_text_links\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">Busy London Tube station with \u2018failing escalators\u2019 to become exit-only<\/a><\/p>\n<p class=\"metro-more-link\">Arrow<br \/>\nMORE: <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/2026\/10\/28\/londons-bakerloo-tube-line-finally-getting-extension-29747129\/?ico=more_text_links\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">London\u2019s Bakerloo Tube line is finally getting an extension<\/a><\/p>\n<p><a data-ico=\"hyperlink-article\" class=\"metro-button share-bar-preferred-source\" data-vars-position=\"bottom\" href=\"https:\/\/google.com\/preferences\/source?q=https:\/\/metro.co.uk\" target=\"_blank\" rel=\"nofollow noopener\"><br \/>\n\t\t\t\tAdd Metro as a Preferred Source on Google<\/p>\n<p>\t\t\t\tAdd as preferred source<br \/>\n\t\t\t<\/a>\t\t\t\t\t\t<\/p>\n<p>\t\t\t\tNews Updates<\/p>\n<p>Stay on top of the headlines with daily email updates.<\/p>\n","protected":false},"excerpt":{"rendered":"Officers are investigating a scam used to record passenger\u2019s bank cards after using ticket and Oyster Card machines&hellip;\n","protected":false},"author":2,"featured_media":820979,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[30268,84,59,26851,50,23880,56,54,55],"class_list":["post-820978","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-british-transport-police","tag-business","tag-gb","tag-london-underground","tag-news","tag-transport-for-london","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/820978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=820978"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/820978\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/820979"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=820978"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=820978"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=820978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}