{"id":821124,"date":"2026-11-01T21:42:11","date_gmt":"2026-11-01T21:42:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/821124\/"},"modified":"2026-11-01T21:42:11","modified_gmt":"2026-11-01T21:42:11","slug":"greater-manchester-care-home-last-inspected-in-2019-loses-good-rating-this-weeks-healthcare-inspections-reveal","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/821124\/","title":{"rendered":"Greater Manchester care home last inspected in 2019 loses \u2018good\u2019 rating &#8211; this week\u2019s healthcare inspections reveal"},"content":{"rendered":"<p>The home said an arson attack at its sister setting has \u2018placed exceptional demands\u2019 on its services<img decoding=\"async\" alt=\"A senior gentlemen receiving health care from a nurse at home.\" loading=\"eager\"  src=\"https:\/\/www.newsbeep.com\/uk\/wp-content\/uploads\/2026\/11\/0_Senior-Home-Health-Care.jpg\" \/><\/p>\n<p aria-label=\"Inspections have taken place across the region\" class=\"ImageCaption_caption-title__ccyQU\" data-testid=\"caption-title\">Inspections have taken place across the region(Image: LPETTET via Getty Images)<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">A Greater Manchester care home has lost its \u2018good\u2019 rating after being inspected for the first time since 2019, this week\u2019s healthcare inspections reveal.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Merrymeet Residential Care Home, in Tootal Grove, was told it needed to make improvements by the Care Quality Commission (CQC). The watchdog raised a number of concerns around safety at the home.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">These included criticisms that one resident\u2019s epilepsy and diabetes had not been monitored during their stay there. Further concerns were raised over medicine and risk management.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\"><a aria-label=\"Click hereLink opens in a new tab.\" class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.manchestereveningnews.co.uk\/newsletter-preference-centre\/?view=Solus&amp;mailingListId=e29ee8c7-06ed-4603-a342-72fd4cc91649&amp;utm_source=solusarticle\" target=\"_blank\" rel=\"nofollow noopener\">Click here<\/a> for the latest on Greater Manchester&#8217;s politics in our newsletter<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">The home has said it is \u2018deeply sorry\u2019 for the shortcomings identified and is now focused on \u2018putting these failings right\u2019. The home added it has been \u2018dedicated to providing compassionate, personal care\u2019 for 40 years.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">An arson attack at its sister care home in 2025 has \u2018placed exceptional demands\u2019 on services, it added.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Here is a breakdown of Greater Manchester\u2019s recently published CQC reports:<\/p>\n<p>Manchester<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Ashville Surgery, in <a class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.manchestereveningnews.co.uk\/all-about\/whalley-range\" rel=\"nofollow noopener\" target=\"_blank\">Whalley Range<\/a>, is one of the services rated \u2018good\u2019 this week. The GP was nearing the end of an \u2018extensive refurbishment\u2019 which included new treatment rooms, step-free access and a more accessible reception.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Inspectors added there were enough skilled staff at the practice and care offered was judged to be safe. Infection risks were appropriately managed and the setting was \u2018visibly clean\u2019.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Improvements needed to be made to ensure medicines were properly reviewed and monitored, however. One person had overdue blood tests, and their previous results had not been added to their GP record.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">The practice supported a \u2018range of\u2019 patient activities, including exercise groups, arts and crafts, and a gardening group. People could either self-refer or were referred by their doctor, including in cases of social isolation.<\/p>\n<p>Oldham<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Blue Tree Care Ltd, in Grange Avenue, was also rated \u2018good\u2019 by the CQC. People who used the domiciliary care service said they \u2018felt safe because of the care they received\u2019.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Care plans offered appropriate guidance and risk assessments were \u2018person-centred and regularly reviewed\u2019.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">One relative said: \u201c[Person] is totally reliant on [staff] for everything and they are just brilliant \u2013 patient, personable, skilful.\u201d<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Service users were supported by a small group of staff who \u2018knew them well\u2019 and rotas were \u2018planned well\u2019, ensuring people received \u2018regular and timely\u2019 support.<\/p>\n<p>Salford<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Merrymeet Residential Care Home, in Tootal Grove, was rated \u2018requires improvement\u2019 by inspectors. The home was last inspected in 2019 when it was judged to be \u2018good\u2019.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Health conditions such as epilepsy and diabetes for one resident had not been included in their care plan or medication file. \u2018No action\u2019 had been taken to check on these conditions while they were living at the home.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Risk assessments were not updated in a timely manner following identification of changes to people\u2019s health. Staff were not provided with information or techniques to best manage these.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">A controlled drug was not safely stored and could not be located by staff. It was later found in the senior carer\u2019s office awaiting disposal.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Records showed occasions when a resident might have benefited from pain relief but had not been offered this.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">However, people spoke positively about the care and compassion shown by staff at the home. One said: \u201cThey [staff] are very nice. [They are] always there to discuss your problems.\u201d<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">To get the very latest from Manchester&#8217;s political scene in your newsfeed &#8211; <a aria-label=\"click here to add the MEN as your preferred Google sourceLink opens in a new tab.\" class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.google.com\/preferences\/source?q=manchestereveningnews.co.uk\" rel=\"nofollow noopener\" target=\"_blank\">click here to add the MEN as your preferred Google source<\/a><\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Mark Jones, registered manager at Merrymeet, said he is \u2018deeply sorry\u2019 that aspects of the home\u2019s service \u2018fell below the standards\u2019 residents and families \u2018should expect\u2019. He added the home accepts the findings, takes full responsibility for the shortcomings and is focused on \u2018putting these right\u2019.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">He added: \u201cFor 40 years, our family-run service has been dedicated to providing compassionate, personal care. We are proud of that history and the relationships we have built with residents and families.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">\u201cWe welcome CQC\u2019s recognition that staff treated people with care, dignity and respect, and that residents described staff as kind and caring. CQC also recognised good partnership working with GPs, pharmacists and specialist nurses.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">\u201cExternal professionals spoke positively about staff\u2019s approach, their rapport with residents and visiting professionals, and their responsiveness in seeking medical input and escalating concerns. We value these positive findings and our long history of caring for people, but neither takes away from the failings CQC identified.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">\u201cWe remain open to scrutiny and responsible for putting things right today.\u201d<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Mr Jones continued: \u201cIn April 2025, our sister home, Bradmere, was devastated by an arson attack. Thankfully, everyone was evacuated safely and no lives were lost.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">\u201cThe aftermath has placed exceptional demands on our family and services while we have continued to care for residents at Merrymeet. These circumstances do not excuse the shortcomings identified at Merrymeet. Whatever difficulties we face, we remain responsible for our residents\u2019 safety, dignity and wellbeing.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">\u201cWe have already begun putting our improvement plan into practice to address the shortcomings identified by CQC. We know what needs to change and are strengthening our procedures, records, audits, and management oversight.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">\u201cFurther work is needed to ensure these changes are consistently reflected in day-to-day care, and we will monitor progress and verify their effectiveness.\u201d<\/p>\n<p>Tameside<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Dr Christina Mary Greenhough was also rated \u2018good\u2019 this week. The GP, also known as Mossley Medical Practice, was judged to offer safe care with enough skilled and experienced staff employed.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Staff had not completed all their training, however, with none up to date with mental capacity act and sepsis awareness modules.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">People using the service said they felt listened to and were treated with kindness. Some 94pc of respondents to a national survey said they were treated with care and concern.<\/p>\n<p>Trafford<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Mayfield Care Home was another service to receive a \u2018good\u2019 rating this week. The Sale-based home had a \u2018proactive and positive culture of safety\u2019, with staff concentrating on \u2018improving people\u2019s lives\u2019.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Care was judged to be \u2018safe\u2019 and \u2018supportive\u2019. People were \u2018always treated with kindness, empathy and compassion\u2019.<\/p>\n","protected":false},"excerpt":{"rendered":"The home said an arson attack at its sister setting has \u2018placed exceptional demands\u2019 on its services Inspections&hellip;\n","protected":false},"author":2,"featured_media":821125,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[2864,102,2960,18165,104,2438,2207,229,2447,2440,2445,56,54,55],"class_list":["post-821124","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-family","tag-health","tag-healthcare","tag-manchester-family","tag-nhs","tag-oldham","tag-people","tag-politics","tag-salford","tag-tameside","tag-trafford","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/821124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=821124"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/821124\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/821125"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=821124"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=821124"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=821124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}