{"id":833801,"date":"2026-11-13T23:17:06","date_gmt":"2026-11-13T23:17:06","guid":{"rendered":"https:\/\/www.newsbeep.com\/uk\/833801\/"},"modified":"2026-11-13T23:17:06","modified_gmt":"2026-11-13T23:17:06","slug":"swindon-care-home-praised-for-exceptional-care-and-kind-staff","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/uk\/833801\/","title":{"rendered":"Swindon care home praised for \u2018exceptional\u2019 care and kind staff"},"content":{"rendered":"<p>\n  Church View Nursing Home was praised for its caring culture by the Care Quality Commission (CQC) after an assessment carried out on September 28 and 29, 2026.\n<\/p>\n<p>\n  The CQC found that residents received safe, effective, and person-centred care from a skilled and dedicated team.\n<\/p>\n<p>\n  The report highlighted a positive team environment, strong leadership, and a commitment to continuous improvement.\n<\/p>\n<p>\n  Governance systems were in place to ensure high standards across all areas of care.\n<\/p>\n<p>\n  A spokesperson for the CQC said: &#8220;The service was able to demonstrate an outstanding caring culture.\n<\/p>\n<p>\n  &#8220;People, relatives, staff and professionals provided several positive examples of staff treating people with kindness, compassion, dignity and respect.\n<\/p>\n<p>\n  &#8220;People&#8217;s independence, choice and control were actively promoted, and staff took the time to understand each person as an individual.&#8221;\n<\/p>\n<p>\n  Church View Nursing Home provides care for up to 43 adults, including those living with dementia, mental health conditions, and physical disabilities.\n<\/p>\n<p>\n  At the time of the inspection, 35 people were living at the home.\n<\/p>\n<p>\n  The CQC described the environment as comfortable and personalised, with bedrooms reflecting residents\u2019 preferences and promoting a sense of independence.\n<\/p>\n<p>\n  The home was also praised for its open, inclusive, and communicative culture.\n<\/p>\n<p>\n  Feedback gathered from residents and their families was overwhelmingly positive.\n<\/p>\n<p>\n  Relatives said they felt welcomed and valued by staff and leaders.\n<\/p>\n<p>\n  One family member said: &#8220;They are very caring. I do a quiz for the residents every week and try to get the residents talking to each other.\n<\/p>\n<p>\n  &#8220;The service welcomes relatives to volunteer, help in the home and get involved.&#8221;\n<\/p>\n<p>\n    \ud83d\udea8FLASH SALE\ud83d\udea8 From breaking news and court cases to in-depth reporting Full digital access for \u00a34 for 4 months or save over 40% off an annual subscription \u2705Puzzles \u2705<a href=\"http:\/\/www.swindonadvertiser.co.uk?ref=au\" target=\"_blank\" rel=\"nofollow noopener\">Swindon Advertiser<\/a> app \u2705Rewards and competitions Subscribe now\ud83d\udc49https:\/\/t.co\/tm7vcZWnx3 https:\/\/t.co\/qygqJGeUc5\n  <\/p>\n<p>\n    \u2014 Swindon Advertiser (@swindonadver) <a href=\"https:\/\/x.com\/swindonadver\/status\/2115421007704187212?ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"nofollow\">October 28, 2026<\/a>\n  <\/p>\n<p>\n  Residents and relatives also spoke highly of the support for independence.\n<\/p>\n<p>\n  The CQC found that care plans were person-centred and regularly updated to reflect residents\u2019 changing needs, including those requiring specialist support such as catheter care or oxygen therapy.\n<\/p>\n<p>\n  Staff were praised for their proactive approach to hydration, nutrition, and pressure wound management, and for consistently seeking consent and respecting residents\u2019 choices.\n<\/p>\n<p>\n  The service was found to be compliant with the Mental Capacity Act 2005, ensuring residents were not subject to unlawful or excessive restrictions.\n<\/p>\n<p>\n  Staffing levels were generally seen as sufficient. The CQC observed that staff were attentive, responsive, and regularly engaged residents in friendly conversation.\n<\/p>\n<p>\n  Visitors were able to come and go freely, with one resident saying: &#8220;I am happy here, my spouse can visit whenever they like.&#8221;\n<\/p>\n<p>\n  Residents and families also felt confident in raising concerns, believing that staff and management would respond appropriately.\n<\/p>\n<p>\n  One said: &#8220;I can speak to staff about any problems, the manager has been very good.&#8221;\n<\/p>\n<p>\n  The registered manager was described as &#8220;great, always responsive&#8221; and &#8220;very approachable and friendly.&#8221;\n<\/p>\n<p>\n  Access to healthcare services was well supported.\n<\/p>\n<p>\n  While feedback on the meals was mixed, most residents were satisfied with the food, describing portions as generous and appreciating the choice of meals and regular access to drinks.\n<\/p>\n<p>\n  During the inspection, a relative was seen complimenting the chef on the lunchtime meal.\n<\/p>\n<p>\n  Residents who needed modified or softer food options were supported appropriately, and staff were described as patient and supportive during mealtimes.\n<\/p>\n<p>\n  Although some felt parts of the home could benefit from redecoration, the provider confirmed that a refurbishment plan was in place.\n<\/p>\n<p>\n  Staff had opportunities to contribute ideas and share examples of good practice, and the leadership team was described as visible, approachable, and committed to high-quality care.\n<\/p>\n<p>\n  Strong links with healthcare professionals and community services were maintained to ensure that residents\u2019 health and wellbeing needs were met.\n<\/p>\n<p>\n  The report concluded that Church View Nursing Home continues to deliver care that is safe, effective, responsive, and exceptionally caring.<\/p>\n","protected":false},"excerpt":{"rendered":"Church View Nursing Home was praised for its caring culture by the Care Quality Commission (CQC) after an&hellip;\n","protected":false},"author":2,"featured_media":833802,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[102,2960,56,54,55],"class_list":["post-833801","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-uk","tag-united-kingdom","tag-unitedkingdom"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/833801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/comments?post=833801"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/posts\/833801\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media\/833802"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/media?parent=833801"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/categories?post=833801"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/uk\/wp-json\/wp\/v2\/tags?post=833801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}