OF THE ENTIRE YEAR. HERE IN SACRAMENTO INTERNATIONAL. SOME PEOPLE SAY GETTING THROUGH THE AIRPORT HAS BEEN MANAGEABLE, BUT OTHERS SAY NOT SO MUCH. KCRA 3’S ANAHITA JAFARY CHECKED IN WITH TRAVELERS AT THE AIRPORT TO HEAR HOW IT’S GOING. FILLING UP LINES, ESCALATORS AND WALKWAYS. IT’S BEEN BUSY. YEAH, WITH SUITCASES AND GIFTS TO TAKE HOME. MY GIRLFRIEND AND I GOT THIS VACUUM. WE’RE TRYING TO FLY HOME WITH IT. WE’RE NOT SURE IF WE CAN CHECK IT OR CARRY IT, SO WE’RE ABOUT TO FIND OUT. SOME TRAVELERS AT THE SACRAMENTO INTERNATIONAL AIRPORT ARE TAKING A TURN. THEY DIDN’T QUITE EXPECT. HEADING BACK DOWN INSTEAD OF UP TOWARDS THE GATES. WE HAD AN EMAIL EARLIER SAYING THAT IT MAY HAVE BEEN DELAYED, AND NOW WE GOT AN EMAIL SAYING IT’S CANCELED AND WE’RE AT THE FRONTIER DESK. AND THE WOMAN TOLD US THERE’S NO MORE FLIGHTS TODAY. EVERYTHING’S CANCELED. THEY DON’T HAVE ANY CUSTOMER SERVICE ON SITE. SO I GUESS I’M GOING TO HAVE TO GET ON THE PHONE AND SEE IF I CAN GET THAT FLIGHT REBOOKED. THAT’S EXACTLY WHAT OTHERS LIKE AARON BRANDT TRIED TO DO. I GET UP TO THE COUNTER AND THEY’RE LIKE, NOPE, WE DON’T DO THAT. AND JUST THEY LITERALLY DISAPPEAR FROM THE COUNTER FOR HALF AN HOUR. THEY ALL WALKED AWAY. YEAH, YEAH. BUT SO FAR, NO LUCK. THE FIRST PHONE CALL EXPLAINS WHAT I NEED TO HAPPEN. I HAVE TO GET DOWN THERE TODAY. AND HE’S LIKE, NOPE, WE HAVE NO OPTIONS FOR YOU. COOL. LET’S EXPAND TO OTHER AIRPORTS, OTHER AIRLINES. HE’S LIKE, NOPE, I HAVE NOTHING. I’M LIKE, WHAT ABOUT SAN JOSE? OAKLAND? WHAT CAN WE DO HERE? NOW, BRANDT AND OTHER TRAVELERS ARE TAKING MATTERS INTO THEIR OWN HANDS. HEY, ARE YOU GOING TO DRIVE? PAY MY WAY IN. WE’LL TAKE TURNS DRIVING. THERE’S A GROUP OF 5 OR 6 LADIES. RIGHT? WHEN I GOT HERE THAT WERE IMMEDIATELY GOT ON THE ROAD AND DISAPPEARED. YEAH, BUT AT THIS POINT, SOME PEOPLE WILL JUST HAVE TO WAIT UNTIL TOMORROW. THEY GOT TO BE AT WORK AT 4:00, AND MY JOB IS DOWN THAT WAY. SO I’M NOT GOING TO MAKE IT IN SACRAMENTO. I’M ANAHITA JAFARY KCRA THREE NEWS. WE REACHED OUT TO FRONTIER AIRLINES ABOUT THE CANCELLATION. THOSE PEOPLE WERE REFERRING TO AND TO FIND OUT WHAT CAUSED IT, BUT WE HAVE NOT HEARD BACK YET. ACCORDING TO A SPOKESPERSON WITH THE SACRAMENTO INTERNATIONAL AIRPORT, THE
Holiday travelers face flight cancellations at Sacramento International Airport
Travelers at Sacramento International Airport are experiencing some delays, with crowds of people flying in and out during the holiday season
Updated: 8:03 PM PST Dec 28, 2025
During the busy holiday travel period, travelers at Sacramento International Airport are facing challenges with flight cancellations and delays, leading some to seek alternative travel methods.Reed Gibson, whose flight home was canceled, shared his experience. “We had an email earlier saying that it may have been delayed, and now we got an email saying it’s canceled, and, we’re at the Frontier desk, and the woman told us there’s no more flights today. Everything’s canceled. They don’t have any customer service on site, so I guess I’m gonna have to get on the phone and see if I can get that flight rebooked,” Gibson saidErin Brandt, another traveler facing a canceled flight, recounted her attempts to find alternative travel options: “The first phone call, explains what I need to happen. I have to get down there today, and he’s like, nope, we have no options for you. Cool. Let’s expand other airports, other airlines. He’s like, nope, I have nothing. Like, what about San Jose? Oakland? What can we do here?”Brandt and other travelers are taking matters into their own hands. “Hey. Oh, you’re going to drive, pay my way in. We’ll take turns driving. There’s a group of 5 or 6 ladies right when I got here that immediately got on the road and disappeared.” Brandt said.Meanwhile, some travelers, like Christopher Randell, are resigned to waiting until tomorrow. “I got to be at work at 4:00, and my job’s down that way, so I’m not going to make it,” Randell said.Efforts to reach Frontier Airlines for comment on the cancellations were unsuccessful. A spokesperson for Sacramento International Airport noted that there were international delays overnight due to fog.
SACRAMENTO, Calif. —
During the busy holiday travel period, travelers at Sacramento International Airport are facing challenges with flight cancellations and delays, leading some to seek alternative travel methods.
Reed Gibson, whose flight home was canceled, shared his experience.
“We had an email earlier saying that it may have been delayed, and now we got an email saying it’s canceled, and, we’re at the Frontier desk, and the woman told us there’s no more flights today. Everything’s canceled. They don’t have any customer service on site, so I guess I’m gonna have to get on the phone and see if I can get that flight rebooked,” Gibson said
Erin Brandt, another traveler facing a canceled flight, recounted her attempts to find alternative travel options: “The first phone call, explains what I need to happen. I have to get down there today, and he’s like, nope, we have no options for you. Cool. Let’s expand other airports, other airlines. He’s like, nope, I have nothing. Like, what about San Jose? Oakland? What can we do here?”
Brandt and other travelers are taking matters into their own hands. “Hey. Oh, you’re going to drive, pay my way in. We’ll take turns driving. There’s a group of 5 or 6 ladies right when I got here that immediately got on the road and disappeared.” Brandt said.
Meanwhile, some travelers, like Christopher Randell, are resigned to waiting until tomorrow. “I got to be at work at 4:00, and my job’s down that way, so I’m not going to make it,” Randell said.
Efforts to reach Frontier Airlines for comment on the cancellations were unsuccessful. A spokesperson for Sacramento International Airport noted that there were international delays overnight due to fog.