The Cal State Fullerton Police Department has rolled out a new safety app aimed at making it easier for students and guests to be connected with live dispatch on campus.
The app, called Titan Safety, allows students to get in immediate contact with CSUF PD through a “Blue Phone” feature, named after the blue emergency phones on campus, and features like the virtual safety escort and friend walk.
The virtual safety escort allows users to set a walking path on campus through the app, where an estimated time to walk is generated and shared with campus police.
If the user on the virtual safety walk has not reached their destination in time or uses the “panic button” feature, they will automatically be connected to dispatchers and their location will be shared.
While both the virtual and in-person safety escorts are available 24 hours a day, seven days a week, in-person escorts are dependent on staff availability and can be requested through the emergency blue phone feature in the app or the blue phones on campus.
A friend walk allows for the user’s location to be temporarily shared with a contact while walking on campus. The police department does not have access to this route, but will be notified if either the user or friend utilizes the “panic button.”
If an individual witnesses or is involved in an interaction with an Immigration and Customs Enforcement officer, they should call or message the police department or 911 directly. The Titan Safety app has a “chat with the CSUF police” option available for individuals who are not comfortable calling.
“We would always prefer that they call into the police department for that information because we want to know if they’re (ICE) on campus doing any kind of enforcement,” said CSUF PD Investigations Sergeant Christopher Brown in an interview with the Daily Titan.
If an individual on campus is approached by an ICE agent, they should call or text campus police at (657) 278-2515 or 911. Agents acting with a warrant or subpoena should be reported to the Office of Risk Management at (657) 278-7475.
Users can also access information like crisis responses, including evacuation routes, health resources and emergency preparedness through the app.
“Not everyone may be comfortable calling directly into the police department or engaging directly with our officers of personnel,” said CSUF PD Public Information Officer Marissa Garza in an interview with the Daily Titan. “This app gives them a chance to still be safe on campus — still engage with the department from a distance.”
The app was launched at the Associated Students Board of Directors meeting on Jan. 20 by CSUF Chief of Police Anthony Frisbee.
In order to use the app, users must register. The registration is not linked to CSUF login information so any email can be used to create a login, meaning that students, staff, faculty and visitors on campus are able to use the app.
“What we wanted to do is we wanted to have a safety app that helped our tiered, layered approach to holistic safety, because we know that safety looks different for different kinds of people,” Brown said.
Frisbee also shared that in 2025, the department received 16,000 calls for service, with crime reports being down 23%.
“So yes, we’re getting more calls for service, which I think is a wonderful thing,” Frisbee said at the meeting. “Hopefully, that’s showing that the community — we’re building trust through our transparency, accountability, our services.”