Home » New Appointment » Hotel Maya’s New Director of Sales & Marketing, Lisa Duncan, Set to Transform Long Beach’s Waterfront Destination!

Published on
February 5, 2026

Hotel Maya, the iconic waterfront destination in Long Beach, California, has announced the appointment of Lisa Duncan as its new Director of Sales & Marketing. This significant move underscores the hotel’s commitment to reinforcing its position as one of the region’s premier destinations. In her new role, Duncan will lead the charge in driving revenue and expanding the hotel’s presence, all while maintaining the property’s strong relationship with its guests and clients.

Duncan is no stranger to the Hotel Maya family, having been an integral part of the team for over a decade. Most recently, she served as the Director of Catering & Convention Services, a position where she oversaw the hotel’s catering and convention operations. During her time in this role, Duncan played a crucial part in overseeing high-profile events, ensuring seamless meetings, and delivering unforgettable celebrations along the waterfront. Her efforts were vital in not only strengthening repeat business but also in driving substantial revenue growth for the hotel.

A Proven Track Record of Success

Duncan’s promotion is a reflection of her deep knowledge of Hotel Maya and her ability to deliver exceptional results. Having worked closely with clients and partners, Duncan consistently demonstrated her ability to drive revenue while keeping strong, long-lasting relationships with her clients. She was a key player in the transition of Hotel Maya into an independent property, a period that required a blend of strategic insight and dedication to ensuring the hotel’s continued success.

Before her tenure at Hotel Maya, Duncan honed her skills in senior sales and convention services roles with several renowned hospitality companies. She worked with Choura Events in Long Beach and has also held positions at luxury hotels such as Shutters on the Beach, Casa del Mar, Claremont Resort & Spa, and Renaissance Stanford Court Hotel. These experiences equipped her with the expertise to manage a wide array of events, from high-end meetings to luxury gatherings, all while maintaining a keen focus on guest satisfaction and operational efficiency.

Her hospitality career began with Kimpton Hotels in San Francisco, where she supported multiple W Hotels openings as part of the brand’s task force team. Duncan’s early career laid the foundation for her understanding of high-end hotel operations, guest experiences, and the importance of seamless event execution.

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Commitment to Leadership and Innovation at Hotel Maya

Lisa Duncan’s appointment is a clear demonstration of Hotel Maya’s commitment to fostering leadership from within. With her intimate knowledge of the property, market, and client needs, Duncan is uniquely positioned to steer the hotel toward even greater success. As the Director of Sales & Marketing, she will be responsible for overseeing the hotel’s sales strategies, marketing campaigns, and overall brand positioning. Her efforts will focus on ensuring Hotel Maya remains a top choice for both locals and visitors looking for an exceptional waterfront experience.

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One of Duncan’s main priorities will be increasing Hotel Maya’s revenue through strategic sales initiatives and targeted marketing efforts. By leveraging her extensive experience in catering, convention services, and event planning, she aims to attract new clientele and solidify the hotel’s reputation as a go-to venue for both large-scale events and intimate gatherings. Her ability to understand client needs and deliver tailored solutions will be a key asset as she takes the reins of the hotel’s marketing and sales efforts.

Duncan’s leadership also promises to enhance Hotel Maya’s digital presence, allowing the hotel to expand its reach through innovative online campaigns and strengthened engagement on social media platforms. In a competitive market like Long Beach, ensuring the hotel stays relevant and visible in the digital age is crucial for attracting both corporate and leisure guests.

A Personal Commitment to Long Beach

Duncan’s commitment to Long Beach goes beyond her professional role at Hotel Maya. She is a proud resident of the city, living with her husband and four children. Outside of work, Duncan is an avid traveler and enjoys tending to her growing plant collection, showcasing her passion for nurturing both in her personal life and professional endeavors.

Her roots in the community and her long-standing relationship with the hotel make her an ideal leader for the brand as it moves forward. Duncan’s deep ties to the area, coupled with her expertise in luxury hospitality, will ensure that Hotel Maya continues to play an essential role in Long Beach’s vibrant tourism scene.

Hotel Maya: A Long Beach Icon

Hotel Maya has long been celebrated as one of Long Beach’s most iconic waterfront landmarks. With its luxurious accommodations, expansive event spaces, and stunning views of the Pacific Ocean, the hotel has become a beloved destination for both tourists and locals. The hotel’s unique position on the water provides guests with an unparalleled experience, offering everything from serene spa treatments to world-class dining and event spaces that overlook the bay.

Duncan’s promotion reflects Hotel Maya’s ongoing commitment to leadership in the hospitality industry. The hotel has always been a cornerstone of the Long Beach community, and Duncan’s appointment ensures that it will remain a top-tier destination for years to come. With her extensive background in the hospitality industry and deep connection to the property, Duncan is set to continue the hotel’s legacy of excellence, both in service and in experience.

As Director of Sales & Marketing, Lisa Duncan will oversee the hotel’s journey toward further establishing itself as a leading waterfront destination, ensuring that every guest enjoys a seamless, memorable experience from start to finish. Her leadership will continue to guide Hotel Maya as it adapts to new trends in the hospitality industry while maintaining its commitment to exceptional service and client satisfaction.