FRESNO COUNTY, Calif. (FOX26) — Fresno County has been experiencing network issues accessing the internet, and the Information Technology Services Department has been working to resolve the issue.
The following departments are either unavailable for services or have limited capacity to serve the public, and some phone lines are working intermittently.
Agriculture
Offices are open and all services are operational.
Assessor-Recorder
Assessor’s Office: Services are limited to phone and email. The public counter for the Assessor’s Office is open but with limited services as we cannot access electronic data.Recorder’s Office: The office is closed but staff are answering calls.
Auditor-Controller/Treasurer-Tax Collector
Services are limited to phone and email. Credit card payments cannot be processed.
Behavioral Health
Services are limited to phone and email. All in-person clinics are operational.
Emergency services
The Fresno County Access Line: 1-800-654-3937 (available 24 hours a day)Suicide Prevention Lifeline: 9-8-8 (available 24 hours a day)The California Warm-Line, a non-emergency resource for anyone seeking mental and/or emotional support, will also be open at 1-855-845-7415Mobile Crisis Number: 559-600-6000 (Mobile Crisis Team available 24 hours a day) Adults who may be experiencing crisis may access the Crisis Stabilization Center (Exodus) on their own 24/7 by calling 559-453-1008 or walking in at 4411 E. Kings Canyon Rd. Fresno, CA 93702. For adolescent individuals who may be experiencing a mental health crisis, care may be accessed through the Crisis Stabilization Center (Exodus). The Main number for youth is 559-512-8700, and person may self-refer by walking into 4411 E. Kings Canyon Rd. Fresno, CA 93702
Board of Supervisors / County Administrative Office / Clerk of the Board
Services are limited to phone and email.
Child Support Services
The office and services are unavailable to customers. Child support court hearings scheduled for today are moving forward.
County Clerk/Elections
Offices are open with intermittent delays. Credit card payments cannot be processed.
County Counsel
Services are limited to phone and email.
District Attorney
No interruption to services.
General Services
Services are limited to phone and email.There will be security officers working 24/7 and can be reached at 559-600-1722.
Human Resources
Services are limited to phone and email.
Information Technology Services
Services are limited to phone and email.
Library
Libraries are open – all services are operational.www.fresnolibrary.org is available 24/7 with a vast array of online services
Probation
Limited access to case management systems, and not available in some areas. Field offices will remain open.Juvenile Justice Commitment and Detention Facilities are operational but has no access to the network. Open 24/7, but please call 559-600-5040 for visiting information.
Public Defender
Services are limited to phone and email.
Public Health
Offices are open with limited services.
Public Works and Planning
Services are limited to phone and email. Credit card payments cannot be processed.
Sheriff
Offices are open – all services are operational.Dispatchers can always be reached at 559-600-3111
Social Services
Lobbies are still open with limited services.Consumers can still access www.benefitscal.com24 hours/7 days a week Care Lines available for referral of Child or Elder/Dependent Abuse:Child Protective Services (CPS): 559-600-8320Adult Protective Services (APS): 800-418-1426 or 559-600-338324 hours/7 days a week Care Lines available for current or former foster youth and their caregivers for immediate help from trained counselors or peers, known as a Family Urgent Response System (FURS) or Cal-FURS: 1-833-939-3877