Name: Kassandra Espinoza
Department: Matchday Operations
What’s your Current Role for with San Diego Wave FC? As a Matchday Operations Coordinator Intern for Fan Engagement & Game Presentation, I support the planning and execution of matchday operations at Snapdragon Stadium. My responsibilities include creating and managing timelines, following up on outstanding information, coordinating with internal teams, and supporting talent- and fan-facing activations, including the Swell Squad. Much of my role focuses on keeping projects moving forward, maintaining communication between departments, and identifying potential issues before they impact the matchday experience.
How has this internship connected to or reinforced what you’ve learned in your classes at PLNU? By providing a real-world example of how organizations operate under tight timelines and shared objectives. In both my undergraduate and MBA coursework, there has been a strong emphasis on leadership, project coordination, and organizational effectiveness. Working in professional sports has shown me how those concepts translate into practice when multiple departments must work together to execute a successful event.
What has been the coolest opportunity, project, or experience you’ve been a part of during your internship so far? One of the most rewarding parts of the experience is seeing thousands of fans enter the stadium and knowing that our team’s preparation helped create that experience. Matchdays can be long and fast-paced, but seeing the energy, excitement, and connection among fans makes all the hard work worthwhile.
What advice would you give to future PLNU students considering a similar internship opportunity? Approach every opportunity with curiosity and a willingness to learn. Stepping into a professional environment can feel intimidating at first, but some of the most meaningful growth comes from embracing new challenges, adapting to unfamiliar situations, and taking initiative. Internships offer the chance to learn from professionals, build strong communication and collaboration skills, and develop confidence in navigating real-world challenges. Don’t be afraid to ask questions, seek feedback, and step outside your comfort zone. The more engaged and proactive you are, the more valuable and rewarding your internship experience will be. Don’t forget to enjoy the process!