FRESNO, Calif. (FOX26) — PG&E has taken responsibility and plans to compensate the family whose power was shut off for multiple days.

FOX26 was informed that PG&E has apologized to the family for its part in the situation.

The company is compensating the family for the time they were without power.

[RELATED] Fresno family says PG&E cut power on July 4 and then accused them of energy fraud

PG&E spokesperson Jeff Smith took on the issue after hearing about the complaint from FOX26.

Smith was responsible for getting the matter solved for the family by looking into the situation.