The power outages in December caused severe disruptions across the city, affecting households, restaurants and even City Hall. Shortly after the power outages began, PG&E offered customers relief in the form of reimbursements and some hotel stays. But many residents said they struggled to secure claims.
In the wake of the electrical failures, which were in some cases caused by a fire, some city supervisors have suggested breaking ties with PG&E. The city is actively exploring options for a public utility alternative.
Supervisor Bilal Mahmood is sponsoring a separate hearing with PG&E, set to take place on March 2 at the Land Use and Transportation Committee.
That hearing will focus on robotaxis, such as Waymos, which stalled in the street and caused traffic jams blocking public safety responders during the December power outages.
“We heard from residents, businesses and city departments that PG&E and Waymo’s handling of this outage was unacceptable,” Mahmood said in a statement. “We want to send a clear message that San Francisco expects accountability and the highest standards from its services and road users, and that improvements are needed from the first non-functioning stoplight to the last refund check.”