The Cal State Fullerton Titan Training Hub accidentally sent out a campuswide email on Feb. 20 stating that there was a required safety training that needed to be completed.
The training course regarded scaffolding safety at the current Engineering and Computer Science project building site. It was assigned to be completed by March 22.
However, it was incorrectly assigned to a majority of the CSUF population instead of the smaller group of employees that the university initially meant to assign the training to.
“It was just an incorrect assignment to where some students were selected, faculty and staff that weren’t meant to be assigned the training,” said Matthew Badal, senior director of business process management and IT. “Once you get assigned a training, there’s an email that comes in response to it.”
The entire team at the help desk was informed of the error and a correction email was sent the following day, instructing recipients of the email to ignore the previously assigned training course.
The email also stated that the course was removed from assigned learning and that any questions were to be directed to the Titan Training Hub email or phone number. However, the course still appears as active for some.
“We were really diligent in making sure to send out a correction as soon as possible,” Badal said. “I don’t know how many people check their emails Friday night at 11:30 so once they got into their mailbox that there would be an email from the same Titan Training Hub to share, ‘Hey, this has been incorrectly assigned, please ignore.’”
Additionally, the help desk and IT communications had stated they intend to take future steps in ensuring that an assignment error similar to this won’t occur again.
CSUF works in partnership with Environmental Health and Safety who assigned the training course. Badal stated that EHS provides a list of who the training is intended for.
Tran My Le, interim vice president for Strategic Communications and Brand Management, further clarified in an email that this training is in fact not required for campus students or the broader campus community.
The ECS building is still on track for completion in April 2027 and should be ready for occupancy for the fall 2027 semester.