We talk about why, despite a decade of audits and grand jury reports, Oakland’s emergency response system still lags behind national and state standards.

Julie Harbor, a police communications dispatcher, looks over calls to the Oakland dispatch center in Oakland, Calif., on Tuesday, April 27, 2010. (San Francisco Chronicle/Hearst Newspapers/Getty Images)

Guests:

Byard Duncan, investigative journalist, Type Investigations; his piece, “911… Please Hold” was done in partnership with Reveal/Center for Investigative Reporting

Michael Houston, city auditor, City of Oakland

Antoinette Blue, dispatcher, Oakland Police; president, SEIU Local 1021