Health Alert – U.S. Embassy San Jose, Costa Rica (12/08/2025) – U.S. Embassy in Costa Rica Skip to main content
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Emergency Information for American Citizens
Location:
Costa Rica, country-wide
Event: Walmart Costa Rica (Corporación de Supermercados Unidos S.R.L.) has issued a voluntary recall of several batches of Don Cristóbal brand tilapia and pangasius frozen fillets due to the possible presence of Listeria monocytogenes, a bacterium capable of causing listeriosis, a potentially severe foodborne infection. The bacterium can multiply at refrigeration temperatures (2–4°C).
This recall is a preventive safety measure communicated by the company to local media on December 4, 2025.
Products Affected
The recall applies to all batches of the following items, which may also have been sold at stores operated by Walmart Costa Rica including Mas x Menos and MaxiPali:
1. Don Cristóbal / Suli Frozen Tilapia Fillets
170 g – Barcode: 7441078260195
454 g – Barcode: 7441077501701
1500 g – Barcode: 7441077502432
2300 g – Barcode: 7441077502647
Expiration dates: November 13, 2026 – July 13, 2027
Manufactured in China by: Gain Ocean Food Co., Ltd.
Sanitary registration: A-CN-17-03259
2. Don Cristóbal Frozen Pangasius Fillets
454 g – Barcode: 7441077502678
2300 g – Barcode: 7441078261093
Expiration date: November 15, 2026
Manufactured in Vietnam by: Cuu Long Fish Joint Stock Company
Sanitary registration: A-VN-22-06971
Symptoms of listeria infection may include:
Nausea, vomiting, and diarrhea
Abdominal discomfort
In severe cases: invasive infection, sepsis, or neurological complications
High-risk groups vulnerable to severe outcomes from listeria infection include pregnant individuals, adults over age 65, and persons with weakened immune systems.
Actions to Take:
If you have purchased any of the listed products, do not eat them.
If you have eaten any of the listed products and experience fever, nausea, vomiting, diarrhea, or abdominal discomfort, seek medical attention.
Items may be returned to the store where purchased for replacement.
Consumers may contact Walmart’s customer support line: 800-8000-722 (Mon–Fri, 9:00 a.m. to 6:00 p.m.).
Assistance:
U.S. Embassy San Jose, Costa Rica
+506 2519-2000
State Department – Consular Affairs
+1 (888) 407-4747 or +1 (202) 501-4444
Costa Rica International Travel Information (travel.state.gov)
Enroll in Smart Traveler Enrollment Program (STEP) to receive security updates.
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