BAKERSFIELD, Calif. (KBAK\/KBFX) \u2014 A topic circulating on TikTok is drawing attention locally, as several people claim they\u2019ve had “unprofessional” encounters with a Bakersfield 911 operator.<\/p>\n
Eyewitness News has received multiple emails from viewers alerting us to videos going viral on the social media platform.<\/p>\n
In the videos, individuals describe what they say were “rude” or “ignored” interactions when calling 911 in Bakersfield.<\/p>\n
Several TikTok users claim they experienced similar behavior from who they believe is the same operator.<\/p>\n
One woman said she has called 911 three times in her life and believes each call was answered by the same person, based on the voice and tone.<\/p>\n
Some social media users have publicly named a specific operator. However, Eyewitness News is not releasing that name, as the identity has not been confirmed by the Bakersfield Police Department.<\/p>\n
We reached out to BPD for comment. A spokesperson tells Eyewitness News the department is aware of the concerns and plans to provide more information on Tuesday.<\/p>\n
It is unclear at this time how many complaints have been formally filed.<\/p>\n
We will update this story as soon as we receive additional details from BPD.<\/p>\n
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