{"id":186942,"date":"2026-02-21T01:54:08","date_gmt":"2026-02-21T01:54:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ca\/186942\/"},"modified":"2026-02-21T01:54:08","modified_gmt":"2026-02-21T01:54:08","slug":"bakersfield-police-clear-911-dispatcher-after-tiktok-claim-release-2021-call-audio","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ca\/186942\/","title":{"rendered":"Bakersfield police clear 911 dispatcher after TikTok claim, release 2021 call audio"},"content":{"rendered":"

BAKERSFIELD, Calif. (KBAK\/KBFX) \u2014 The Bakersfield Police Department launched an internal review after a viral TikTok alleged a 911 dispatcher acted unprofessionally. Police concluded that the 2021 call in question was handled with \u201dcourteous and professional communication,\u201d and released the audio for transparency.<\/p>\n

The Bakersfield Police Department said on Monday, February 16th, 2026, we became aware of a TikTok video circulating online which was garnering widespread attention regarding allegations of unprofessional and discourteous behavior of a \u201cBakersfield 911 dispatcher.\u201d<\/p>\n

RELATED: TikTok videos spark scrutiny over alleged ‘rude’ Bakersfield 911 calls<\/a><\/p>\n

Police said that although they had not received any direct complaints, the department initiated an internal review in an effort to identify this event and assess the quality of our service.<\/p>\n

After review, police confirmed the call referenced in the online post was made to their Communications Center on November 4th, 2021. The call consisted of an about 4 minute conversation with the call-taker who was obtaining pertinent details of the event from the caller. Three additional calls were made back to the caller by different call-takers to obtain additional details and coordinate contact with an officer.<\/p>\n

\"POLICE<\/p>\n

POLICE FILE (KBAK\/\/FOX58)<\/p>\n

In a release, police said, \u201cIn each of these calls, our call-takers provided courteous and professional communication consistent with the service expectations of our organization. We are releasing a copy of the recorded audio from this event in an effort to remain transparent and assure our community that we remain committed to our values and quality service.\u201d<\/p>\n

RELATED: How 911 calls are handled: a look inside the dispatch process<\/a><\/p>\n

Police said they have made contact with the person who posted the original video as part of this review.<\/p>\n

Comment with Bubbles<\/p>\n

BE THE FIRST TO COMMENT<\/p>\n

Police said, \u201cWe are also aware that several names of employees have been posted online as responsible for the call in question. None of these employees were involved with the actual call from 2021.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"BAKERSFIELD, Calif. (KBAK\/KBFX) \u2014 The Bakersfield Police Department launched an internal review after a viral TikTok alleged a…\n","protected":false},"author":2,"featured_media":186943,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[151,153,152],"class_list":["post-186942","post","type-post","status-publish","format-standard","has-post-thumbnail","category-bakersfield","tag-bakersfield","tag-bakersfield-headlines","tag-bakersfield-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts\/186942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/comments?post=186942"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts\/186942\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/media\/186943"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/media?parent=186942"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/categories?post=186942"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/tags?post=186942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}