{"id":229468,"date":"2026-03-21T02:09:08","date_gmt":"2026-03-21T02:09:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ca\/229468\/"},"modified":"2026-03-21T02:09:08","modified_gmt":"2026-03-21T02:09:08","slug":"oakland-911-dispatcher-honored-after-helping-deliver-baby-over-the-phone-nbc-bay-area","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ca\/229468\/","title":{"rendered":"Oakland 911 dispatcher honored after helping deliver baby over the phone \u2013 NBC Bay Area"},"content":{"rendered":"<p>A 911 dispatcher in Oakland was honored Friday for coaching a father through a surprise home delivery over the phone.<\/p>\n<p>On Feb. 12, Monica Rios, a dispatcher, received a call from Martin Diller. Calmly, she helped him to deliver his son, baby Jack.<\/p>\n<p>The home birth was unplanned. Ricky Doorman delivered Jack in her bathroom.<\/p>\n<p>\u201cRicky just locked in, almost like an athlete. It was intense but so fast, you never had a chance to sort of second guess,&#8221; Diller said.<\/p>\n<p>\u201cI was having contractions, but I didn\u2019t even know they were strong enough to have the baby, so he had his own plan, and it all worked out,\u201d Doorman said.<\/p>\n<p>Even though Fire Station 8 was just minutes away from their home, baby Jack was so excited to enter the world that by the time engine 8 got there, he had already been delivered.<\/p>\n<p>\u201cIt\u2019s crazy hearing how calm Monica was and how she really guided us in such a cool way,\u201d Doorman said.<\/p>\n<p>Rios, who was five months pregnant at the time, said she was focused on being a calm voice. \u00a0<\/p>\n<p>Five weeks later, the family met Rios for the first time as the Oakland Fire Department honored her with a stork pin for her part in Jack\u2019s delivery.<\/p>\n<p>&#8220;I\u2019m very grateful for them to acknowledge the work that we do,\u201d Rios said.<\/p>\n<p>\u201cIt meant a lot for us to come here and thank Monica in person because it is a powerful thing to deliver a child and for her to be there over the phone to really support us and our family, it means a lot,\u201d Diller said.<\/p>\n","protected":false},"excerpt":{"rendered":"A 911 dispatcher in Oakland was honored Friday for coaching a father through a surprise home delivery over&hellip;\n","protected":false},"author":2,"featured_media":229469,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[143,145,144],"class_list":["post-229468","post","type-post","status-publish","format-standard","has-post-thumbnail","category-oakland","tag-oakland","tag-oakland-headlines","tag-oakland-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts\/229468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/comments?post=229468"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts\/229468\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/media\/229469"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/media?parent=229468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/categories?post=229468"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/tags?post=229468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}