{"id":262278,"date":"2026-04-11T05:47:16","date_gmt":"2026-04-11T05:47:16","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ca\/262278\/"},"modified":"2026-04-11T05:47:16","modified_gmt":"2026-04-11T05:47:16","slug":"irvine-based-caylent-buys-pronetx-orange-county-business-journal","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ca\/262278\/","title":{"rendered":"Irvine-Based Caylent Buys Pronetx &#8211; Orange County Business Journal"},"content":{"rendered":"<p>Irvine-based Caylent, an Amazon Web Services Premier Tier Services provider, said today it has bought Pronetx, a customer experience transformation firm with deep specialization in Amazon Connect and AWS native omnichannel solutions. Financial details were not released.<\/p>\n<p>\u201cThe intelligent enterprise is not complete until customer experience catches up. The Pronetx\u00a0team has focused on solving exactly that problem for some of the most demanding organizations in the world,\u201d said Valerie Henderson, CEO of Caylent. \u201cBringing their team into Caylent\u00a0means we can now extend our AI-first services into the customer-facing layer and deliver the full picture on AWS.\u201d<\/p>\n<p>Pronetx is based in Columbia, Md.<\/p>\n","protected":false},"excerpt":{"rendered":"Irvine-based Caylent, an Amazon Web Services Premier Tier Services provider, said today it has bought Pronetx, a customer&hellip;\n","protected":false},"author":2,"featured_media":262279,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36],"tags":[163,165,164],"class_list":["post-262278","post","type-post","status-publish","format-standard","has-post-thumbnail","category-anaheim","tag-anaheim","tag-anaheim-headlines","tag-anaheim-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts\/262278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/comments?post=262278"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts\/262278\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/media\/262279"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/media?parent=262278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/categories?post=262278"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/tags?post=262278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}