{"id":299097,"date":"2026-05-04T13:01:08","date_gmt":"2026-05-04T13:01:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ca\/299097\/"},"modified":"2026-05-04T13:01:08","modified_gmt":"2026-05-04T13:01:08","slug":"can-barts-speedy-new-fare-gates-solve-the-piggybacking-problem","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ca\/299097\/","title":{"rendered":"Can BART\u2019s speedy new fare gates solve the &#8216;piggybacking&#8217; problem?"},"content":{"rendered":"<p><img alt=\"Senior computer systems engineer Weldon Chen points to the AI sensor in the upgraded fare gate at the Lake\u00a0Merritt BART lab in Oakland. The upgrades come in an effort to curb piggybacking and fare avoidance.\" loading=\"eager\" fetchpriority=\"high\"   style=\"aspect-ratio:3 \/ 2\" class=\"x100 y100 opc bgpc ofcv bgscv block bg-black mnh0px fill\"\/><\/p>\n<p>Senior computer systems engineer Weldon Chen points to the AI sensor in the upgraded fare gate at the Lake\u00a0Merritt BART lab in Oakland. The upgrades come in an effort to curb piggybacking and fare avoidance.<\/p>\n<p>Bront\u00eb Wittpenn\/S.F. Chronicle<img alt=\"New fare gate detection zone graphics can be seen at the Lake\u00a0Merritt BART lab in Oakland.\" loading=\"lazy\"   style=\"aspect-ratio:3 \/ 2\" class=\"x100 y100 opc bgpc ofcv bgscv block bg-black mnh0px fill\"\/><\/p>\n<p>New fare gate detection zone graphics can be seen at the Lake\u00a0Merritt BART lab in Oakland.<\/p>\n<p>Bront\u00eb Wittpenn\/S.F. Chronicle<img alt=\"Joy Sharma, interim assistant general manager of infrastructure delivery, looks through data sheets for the upgrades to the new fare gates at the Lake\u00a0Merritt BART lab in Oakland, on Wednesday. The upgrades come in an effort to curb piggybacking and fare avoidance.\" loading=\"lazy\"   style=\"aspect-ratio:3 \/ 2\" class=\"x100 y100 opc bgpc ofcv bgscv block bg-black mnh0px fill\"\/><\/p>\n<p>Joy Sharma, interim assistant general manager of infrastructure delivery, looks through data sheets for the upgrades to the new fare gates at the Lake\u00a0Merritt BART lab in Oakland, on Wednesday. The upgrades come in an effort to curb piggybacking and fare avoidance.<\/p>\n<p>Bront\u00eb Wittpenn\/S.F. Chronicle<\/p>\n<p>Inside a small laboratory, deep in the bowels of\u00a0<a href=\"https:\/\/www.sfchronicle.com\/bart\/\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">BART<\/a>\u2019s Lake Merritt Station, a team of engineers is toiling away at the transit agency\u2019s latest invention: a\u00a0<a href=\"https:\/\/www.sfchronicle.com\/bayarea\/article\/bart-fare-gates-ridership-20267784.php\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">fare gate<\/a> that shuts fast enough to prevent cheating.<\/p>\n<p>\u201cSo if you proceed quickly, it\u2019s harder for someone to go behind you,\u201d said Joy Sharma, BART\u2019s assistant general manager of infrastructure delivery.\u00a0<\/p>\n<p>Sharma stood in the laboratory on Wednesday, gesturing toward a <a href=\"https:\/\/www.sfchronicle.com\/bayarea\/article\/bart-fare-gate-station-21945876.php\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">fare gate<\/a> mock-up arranged on a plywood podium. It looked exactly like a gate in the wild, with tall Plexiglass panels and sensors to track body movement. But this version had hardware and software upgrades, all serving to close the panels in 500 milliseconds, instead of the former 800.\u00a0<\/p>\n<p class=\"uiTextSmall f aic jcc\">Article continues below this ad<\/p>\n<p>The idea, Sharma said, is to block people from slipping behind paying passengers, a tactic known as \u201cpiggybacking.\u201d<\/p>\n<p>\u201cBasically, we\u2019re taking a really great product, and making it better,\u201d said BART spokesperson Alicia Trost, who joined Sharma to demonstrate the technology. Sharma tapped a payment card and proceeded through the mock gate in three steps, with Trost trailing by about two paces. The panels closed before Trost could get through.<\/p>\n<p>San Francisco Chronicle Logo<\/p>\n<p>Make us a Preferred Source to get more of our news when you search.<\/p>\n<p><a href=\"https:\/\/www.google.com\/preferences\/source?q=sfchronicle.com\" data-link=\"native\" role=\"button\" aria-label=\"Add Preferred Source\" class=\"td300 cp f aic jcc disabled:cd wsn px24 y40px px16 py8 buttonSm fs13 xs:fs16 xs:buttonLg bg-primaryAccessible hover:o80 c-white disabled:bg-gray300 disabled:c-gray600 border bn tac br2\"><\/p>\n<p>Add Preferred Source<\/p>\n<p><\/a><\/p>\n<p>Last month, BART began testing this innovation at Antioch Station, as well as the middle row of stiles at Concord. Riders who board or exit at either stop can try a hack, of pausing a beat just after they pass the black sensor strips. The panels will shut with a satisfying swish, blocking any would-be freeloaders.<\/p>\n<p><img alt=\"The Lake Merritt BART lab tests new fare gate infrastructure in Oakland, to help curb piggybacking and fare avoidance.\" loading=\"lazy\"   style=\"aspect-ratio:3 \/ 2\" class=\"x100 y100 opc bgpc ofcv bgscv block bg-gray200 mnh0px fill\"\/><\/p>\n<p>The Lake Merritt BART lab tests new fare gate infrastructure in Oakland, to help curb piggybacking and fare avoidance.<\/p>\n<p>Bront\u00eb Wittpenn\/S.F. Chronicle<\/p>\n<p>Officials expect to roll out the design systemwide on May 18.<\/p>\n<p class=\"uiTextSmall f aic jcc\">Article continues below this ad<\/p>\n<p>It\u2019s a new chapter in BART\u2019s ongoing quest to find the perfect fare gate, a Platonic ideal that dogged the agency for years. Pressure began mounting nearly a decade ago, when officials announced that fare evasion was costing the agency up to $25 million a year. At that time, BART had <a href=\"https:\/\/www.sfchronicle.com\/bayarea\/article\/BART-dogged-by-fare-cheats-may-replace-all-600-13166401.php\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">low pie-wedge gates<\/a> at all 50 stations, infrastructure that dated to the 1970s. An unathletic person could hop over or squeeze through the triangular consoles. Some riders evidently got the impression that payment was optional.\u00a0<\/p>\n<p>Desperate to solve the problem and calm an angry public, engineers holed up <a href=\"https:\/\/www.sfchronicle.com\/bayarea\/article\/For-these-BART-engineers-it-s-all-about-13582589.php\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">in their laboratory<\/a> and began experimenting. They tried double-decker gates that were too high to vault, as well as plates resembling shark fins that would stick up as the stiles closed. Board directors at BART even considered the \u201cIron Maiden,\u201d a revolving, prison-style door with bars that come together like interlocking teeth.<\/p>\n<p>After careful deliberation, the board settled on Plexiglass panels rigged with cameras and sensors, which have the institutional look and feel of an airport security checkpoint. Their purpose is practical as well as aesthetic, \u201chardening\u201d stations by warding off scofflaws and stemming other types of antisocial behavior. Incidents of graffiti, vandalism, garbage can emptying, and fire extinguisher spraying have plummeted since the \u201cNext Generation\u201d gates were installed last year, according to reports presented to the board of directors in February. Budget analysts estimate that BART will <a href=\"https:\/\/www.sfchronicle.com\/bayarea\/article\/new-bart-fare-gates-generate-10-million-annually-21345215.php\" data-link=\"native\" class=\"\" rel=\"nofollow noopener\" target=\"_blank\">generate $10 million<\/a> annually, and that its staff has already been spared nearly 1,000 hours of maintenance work, thanks to these modern entrances.<\/p>\n<p><img alt=\"An AI sensor is pointed out on a fare gate at\u00a0the Lake\u00a0Merritt BART lab in Oakland.\" loading=\"lazy\"   style=\"aspect-ratio:3 \/ 2\" class=\"x100 y100 opc bgpc ofcv bgscv block bg-gray200 mnh0px fill\"\/><\/p>\n<p>An AI sensor is pointed out on a fare gate at\u00a0the Lake\u00a0Merritt BART lab in Oakland.<\/p>\n<p>Bront\u00eb Wittpenn\/S.F. Chronicle<\/p>\n<p>But despite those gains, piggybacking has continued to bedevil the agency. Paying customers complained about how creepy it was to tap in and feel a tailgater pressing into them. Although the cameras tripped a buzzer alarm whenever they spotted more than two bodies, station agents usually didn\u2019t respond to the sound. BART police didn\u2019t have enough officers to constantly monitor every entrance.<\/p>\n<p class=\"uiTextSmall f aic jcc\">Article continues below this ad<\/p>\n<p>Clearly, BART\u2019s brain trust had to come up with something better. The lab engineers had a new assignment.<\/p>\n<p>They came up with three fixes, Sharma said. First, they shortened the sensor area along the stiles, which detects movement and prevents the gates from closing. Then they turned off part of an artificial intelligence camera at the top of the panels, also aimed to track movement and keep the gates open. Arguably the most important change was also the most obvious. Crews timed the panels to open and close more quickly.<\/p>\n<p>\u201cUnless you\u2019re really pushing your way in, like a really big invader, it\u2019s not easy to piggyback anymore,\u201d Sharma said. Making that adjustment wasn\u2019t easy. Workers had to Macgyver the machines so that all the cameras and software worked impeccably, allowing one person through before the panels swing closed. Notably, they had to avoid striking and potentially injuring anyone who got caught in between.<\/p>\n<p>Tweaking the technology took months. Workers spent long hours in the Lake Merritt lab, which is tucked away behind linoleum corridors with fluorescent lighting and doors that can only be opened with key cards. The laboratory itself has all the furnishings of a station concourse\u00a0\u2014 not only mock gates, but ticket vending machines with their cables exposed, and destination signs that blink to show that a train is coming.<\/p>\n<p class=\"uiTextSmall f aic jcc\">Article continues below this ad<\/p>\n<p><img alt=\"Senior computer systems engineer Weldon Chen holds a new motor that will be installed in the upgraded BART fare gates.\" loading=\"lazy\"   style=\"aspect-ratio:3 \/ 2\" class=\"x100 y100 opc bgpc ofcv bgscv block bg-gray200 mnh0px fill\"\/><\/p>\n<p>Senior computer systems engineer Weldon Chen holds a new motor that will be installed in the upgraded BART fare gates.<\/p>\n<p>Bront\u00eb Wittpenn\/S.F. Chronicle<\/p>\n<p>With field testing underway in Concord and Antioch, officials are anxious to see whether the gates will succeed. Although the gate sensors can theoretically record and log \u201cpiggyback\u201d incidents, BART hasn\u2019t collected or shared that data, said John Yen, manager of computer systems engineering.<\/p>\n<p>At least one rider at Concord Station said he\u2019s observed a drop in cheating, even if he wasn\u2019t cognizant of the fare gate modifications.<\/p>\n<p>\u201cI haven\u2019t seen piggybacking in a long time,\u201d said Chris White, hastily tapping his Clipper card as he rushed through a fare gate on Tuesday, anxious to catch a San Francisco-bound train.\u00a0 White didn\u2019t bother to look back and watch the panel jerk shut.<\/p>\n<p>Another rider, Axel Flores, strode through the fare gate with an electric scooter in tow. The panels closed with a small gasp, a sort of in-drawn breath that flashed by in a microsecond. Flores shrugged.<\/p>\n<p class=\"uiTextSmall f aic jcc\">Article continues below this ad<\/p>\n<p>\u201cSeems normal to me,\u201d he said, clutching the neck of the scooter, which mercifully had not been hit by a panel.\u00a0<\/p>\n<p>One woman flinched as the gate snapped open, whipping shut before she had fully stepped into the concourse. A locking mechanism clicked in place. The woman blinked, clutched her purse and kept walking, seemingly unaware of what she\u2019d witnessed. For riders, the difference is subtle. For BART, the impact could be huge.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"Senior computer systems engineer Weldon Chen points to the AI sensor in the upgraded fare gate at the&hellip;\n","protected":false},"author":2,"featured_media":299098,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[3767,184,723,143,145,144,3766],"class_list":["post-299097","post","type-post","status-publish","format-standard","has-post-thumbnail","category-oakland","tag-bart","tag-bay-area","tag-crime","tag-oakland","tag-oakland-headlines","tag-oakland-news","tag-transit"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts\/299097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/comments?post=299097"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts\/299097\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/media\/299098"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/media?parent=299097"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/categories?post=299097"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/tags?post=299097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}