{"id":324943,"date":"2026-05-20T18:53:12","date_gmt":"2026-05-20T18:53:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ca\/324943\/"},"modified":"2026-05-20T18:53:12","modified_gmt":"2026-05-20T18:53:12","slug":"5-bay-area-hotels-in-their-jetsons-maxxing-era","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ca\/324943\/","title":{"rendered":"5 Bay Area Hotels in Their ‘Jetsons’-Maxxing Era"},"content":{"rendered":"

Not since the first Jetsons cartoon aired in 1962 has there been so much interest in hospitality robots. These high-tech helpers are supplementing staff in several Bay Area hotels\u2014and gaining more than a few fans along the way. <\/p>\n

Not only are they sought after for selfies (they\u2019ve been known to pull off the occasional photo bomb in the elevator), each day their \u2018mettle\u2019 is tested, they take on their tasks with no complaints\u2014just a wink and a whirrrr.<\/p>\n

At these five Bay Area hotels, robots aren\u2019t just a novelty, they\u2019re a vibe.<\/p>\n

\"\"\/ Luma robot Henry’s baseball card(Courtesy of Luma Hotel)<\/p>\n

Luma Hotel, San Francisco<\/p>\n

Barry Bonds. Willie Mays. Henry the robot: In the world of trading cards, only one of these is the hot, new collectable. Henry is one of four hospitality robots featured on baseball cards at Luma Hotel in San Francisco\u2019s Mission Bay<\/a>. The high-tech, boutique property is capitalizing on its proximity to both Oracle Park and Chase Center, and nodding cheekily to Silicon Valley.<\/p>\n

\u201cEverybody loves our robots and the kids go crazy, so we developed baseball cards for them,\u201d says Luma Hotel general manager Lee Severino. \u201cWe have all their stats from last year of how many deliveries they did and how many good compliments they got.\u201d<\/p>\n

Luma is the only Bay Area hotel to have four robot butlers who assist the front desk and food and beverage staff at their Twyne Coffee Bar and popular rooftop restaurant, Cava\u00f1a. Henry, Lumie, Lucy, and Lola deliver everything from lotion to lattes, and on a busy Saturday or Sunday they might have as many as 40 room service calls. \u201cMost of the calls come between 7am and 9am, when we\u2019re constantly having the robots going up onto the floors and interacting with guests,\u201d says Severino. With the moves of a rock star, they glide like Michael Jackson and shimmy like Little Richard. Even their beep is sexy. <\/p>\n

\/\/ 100 Channel Street (Mission Bay), lumahotels.com<\/a><\/p>\n

Roger Restaurant at The Ameswell Hotel, Mountain View<\/p>\n

The winner in the best-dressed category is Optimus Dine, a dashing, four-foot-tall Keenon T10 robot\/server in Roger Restaurant in Mountain View<\/a>\u2019s The Ameswell Hotel. With video screens in both the torso and head area, Optimus often sports a tuxedo and a winking smile as he carries up to three trays of food from the kitchen to his pre-programmed table. The torso screen can also be used to advertise upcoming events.<\/p>\n

\u201cIt\u2019s definitely an attention catcher,\u201d says sales and marketing director Ksenia Gavrysh. \u201cEveryone is pulling out their phones and taking pictures\u2026 but the robot is more of an extra touch, a tribute to innovation in Silicon Valley and not a substitute for servers.\u201d<\/p>\n

Roger Restaurant has had a robot helper since The Ameswell Hotel opened to the public in 2021. And while Optimus may wish for a counterpart in housekeeping, Gavrysh says they still have to work out the logistical challenges of robot navigation in a 255-room luxury boutique hotel.<\/p>\n

\/\/ 800 Moffett Blvd. (Mountain View), theameswellhotel.com<\/a><\/p>\n

\"\"\/ Hotel Trio’s hospitality robot, Ros\u00e9(Courtesy of @hoteltriohealdsburg<\/a>)<\/p>\n

Hotel Trio, Healdsburg <\/p>\n

With wine on the mind of most Healdsburg<\/a> travelers, you can probably guess the name of Hotel Trio\u2019s hospitality robot. It\u2019s Ros\u00e9, a tribute to the Jetsons mechanical maid, Rosie. Ros\u00e9 stands about three feet tall, with silver accents and a seductive smile. She\u2019s built with Bluetooth capability and loaded with a mapping system of the floors and rooms in this luxury Marriott hotel. <\/p>\n

\u201cWe get a report every week on how many trips Ros\u00e9 makes to rooms,\u201d says general manager Sherrie Carreno. Ros\u00e9 saves Hotel Trio guests a trip to the lobby for things they may have forgotten, like toothpaste. She also brings blankets, extra towels, and even crayons and coloring books for kids. <\/p>\n

In the lobby bar, another high-tech gadget also attracts a lot of attention: the self-serve wine Cruvenet. Guests get $15 loaded on their card key for tastings at check-in, then hold a glass under the spout after choosing their varietal and pour size. The machine is stocked daily with wines from throughout the region. <\/p>\n

\/\/ 110 Dry Creek Rd.(Healdsburg), hoteltrio.com<\/a><\/p>\n

Radisson Hotel, Sunnyvale<\/p>\n

Born from a desire to limit human exposure during Covid, Wall-E the robot has been making room service runs at the Radisson in Sunnyvale since 2022.<\/p>\n

\u201cGuests think it\u2019s a hoot,\u201d says Rocio Deras in the hotel\u2019s sales department, who adds that Wall-E makes little beeps when he\u2019s rolling down the hall\u2014almost like R2-D2 from Star Wars. He also has a sense of humor. Once the guest lifts the lid to retrieve an order, they\u2019re asked to leave a rating on Wall-E\u2019s screen panel. He responds by telling the human something cute like \u201cyou\u2019re tickling me.\u201d<\/p>\n

\/\/ 1300 Chesapeake Ter. (Sunnyvale), choicehotels.com<\/a><\/p>\n

\"\"\/ Axiom Hotel robot Astro in his lobby dock.(Courtesy of Axiom Hotel)<\/p>\n

Axiom Hotel, San Francisco<\/p>\n

In San Francisco\u2019s historic Axiom Hotel, a robot named Astro (after the Jetson\u2019s dog\u2026 anyone starting to see a pattern here?) is an eager runner for staff at the front desk and the on-site Turn caf\u00e9, which overlooks the Powell Street cable car turnaround<\/a>.<\/p>\n

Heiko Novak, Axiom\u2019s director of sales and marketing, says guests can send a text or call the front desk asking for Astro\u2019s services. The most frequent requests are for extra coffee pods for the in-room espresso machines and Little Sweet Boba Tea from the caf\u00e9. Once the items are loaded into the robot\u2019s \u201cbelly,\u201d he\u2019s programmed with the room number and heads for the elevator. <\/p>\n

\u201cAstro is super polite and tries very hard not to get in anyone\u2019s way,\u201d says Novak, but shyness aside, he will do a little dance if you give him a five-star rating upon delivery. <\/p>\n

\/\/ 28 Cyril Magnin St. (Union Square), axiomhotel.com<\/a><\/p>\n