{"id":328118,"date":"2026-05-22T18:01:12","date_gmt":"2026-05-22T18:01:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ca\/328118\/"},"modified":"2026-05-22T18:01:12","modified_gmt":"2026-05-22T18:01:12","slug":"helping-la-rebuild-stronger-after-wildfires-state-farm","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ca\/328118\/","title":{"rendered":"Helping LA Rebuild Stronger After Wildfires \u2013 State Farm"},"content":{"rendered":"


\n \"Axel <\/p>\n


\n Axel Del Cid \n <\/p>\n


\n <\/a> <\/p>\n

By Axel Del Cid, Vice President, California Customer Relations for State Farm General<\/p>\n

Los Angeles isn\u2019t just where I\u2019m from \u2013 it\u2019s home.<\/p>\n

It\u2019s where I was born and raised, where I met my wife. It\u2019s where our daughter had her first little league game. My entire family still lives in LA, and we return often to spend time with parents, relatives and lifelong friends. This city shaped who I am.<\/p>\n

So when the 2025 wildfires devastated parts of Los Angeles, it was personal.<\/p>\n

As evacuations unfolded, my wife and I drove four-and-a-half hours from northern California to help evacuate her mother when the fires put her home in jeopardy. Friends lost homes. Entire neighborhoods were changed overnight. Seeing the damage up close reinforced something I\u2019ve always believed: recovery requires more than insurance coverage \u2013 it requires empathy, listening and a long\u2011term commitment to the people affected.<\/p>\n

I know there\u2019s a lot being said right now about insurance and wildfire recovery in California and, unfortunately, we know that there are wildfires now and there will be in the future. If you\u2019re a customer living through this right now, we know \u2013 because we hear from you \u2013 that nothing changes what matters most: getting you answers, support, and progress you can feel.<\/p>\n

That\u2019s why my new role<\/a> matters so much to me. I\u2019ll be building on State Farm recovery efforts already underway \u2013 to help LA not only replace what was lost but rebuild stronger.<\/p>\n

\u00a0<\/p>\n

Why I Care Deeply About Los Angeles<\/p>\n

Los Angeles has given me every opportunity I\u2019ve had in life, including a career that brought me to State Farm. I served as a State Farm agent in Los Angeles for nearly five years and experienced the insurance journey from nearly every angle \u2013 most importantly through the eyes of customers. I\u2019ve partnered closely with claims professionals and agents. I\u2019ve walked alongside families during some of their hardest moments \u2013 the passing of a loved one, a serious car accident, the loss of a home due to fire.<\/p>\n

In that time, I learned: This city is resilient. In moments of crisis, Angelenos show up for one another. But rebuilding after a wildfire is exhausting, emotional and often overwhelming. It takes time.<\/p>\n

I\u2019m proud of how State Farm teams responded to the wildfires \u2013 from claims professionals mobilizing quickly, to agents supporting customers and communities under extreme stress. We\u2019re a company made up of people and we\u2019re always working to make the experience better for customers. And we know recovery doesn\u2019t end after the immediate response.<\/p>\n

Our claims professionals \u2013 nearly 200 of them \u2013 are still here, on the ground, working to help customers and answer questions. Dedicated employees who have been working in California for over a year staying in contact with the customers we\u2019re serving.<\/p>\n

I\u2019ll be there too.
\u00a0<\/p>\n

I\u2019m Here to Listen<\/p>\n

As Los Angeles recovers, my first priority is simple: listen.<\/p>\n

I\u2019ll be looking at feedback that\u2019s already come in and talking with claim teams on the ground. When I spend time with customers, I want to understand how the recovery process feels \u2013 what\u2019s helping, what\u2019s frustrating, and where we can improve. That can mean fewer handoffs, faster callbacks, clearer letters, making sure customers know exactly what happens next.<\/p>\n

I\u2019ll also focus on long-term needs and how State Farm can best partner in community rebuilding. To me, this work is about helping families return to stronger homes and supporting long\u2011term resilience in California.<\/p>\n

That\u2019s the State Farm commitment I carry forward in this work.<\/p>\n

‘;<\/p>\n","protected":false},"excerpt":{"rendered":" Axel Del Cid By Axel Del Cid, Vice President, California Customer Relations for State…\n","protected":false},"author":2,"featured_media":328119,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[27953,48,52,51,47,50,49,37707,33023],"class_list":["post-328118","post","type-post","status-publish","format-standard","has-post-thumbnail","category-los-angeles","tag-blog","tag-la","tag-la-headlines","tag-la-news","tag-los-angeles","tag-los-angeles-headlines","tag-los-angeles-news","tag-releases","tag-state-farm"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts\/328118","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/comments?post=328118"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/posts\/328118\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/media\/328119"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/media?parent=328118"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/categories?post=328118"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ca\/wp-json\/wp\/v2\/tags?post=328118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}