{"id":365754,"date":"2026-06-18T14:24:04","date_gmt":"2026-06-18T14:24:04","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ca\/365754\/"},"modified":"2026-06-18T14:24:04","modified_gmt":"2026-06-18T14:24:04","slug":"one-stop-permit-center-in-person-online-services","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ca\/365754\/","title":{"rendered":"One-Stop Permit Center: In-Person & Online Services"},"content":{"rendered":"

Quick-links: Hours\u00a0&\u00a0Appointments<\/a>\u00a0I Wait Times<\/a> |\u00a0Planning & Building Services<\/a> I Before You Arrive<\/a><\/p>\n

Welcome to Oakland’s One-Stop Permit Center, a collaboration between Fire, Planning & Building, and the Dept. of Transportation! Digital services are available 24\/7 through our Online Permit Center<\/a>, and in-person services are available by appointment or during walk-in hours (see schedule below).\u00a0<\/p>\n

Sign Up for Permit Center Updates<\/a><\/p>\n

Participating Departments
\n\"Fire-Department-Icon.gif\"Fire Prevention Services<\/p>\n

Walk-ins:\u00a0Mon, Wed 9AM – 12PM & 1 – 3 PM
\n
In-Person Appointments: Tue, Thu 9AM – 12PM &\u00a01 – 3 PM
\n

\nVirtual Appointments (Engineer Consults Only):\u00a0Tue, Thu 9AM – 4PM<\/p>\n

Schedule a Fire Appointment<\/a><\/p>\n

Contact Us:\u00a0(510) 238-3462<\/a><\/p>\n

More about Fire Prevention Bureau Services<\/a><\/p>\n

\"Planning-Building-Icon.gif\"Planning & Building Services\u00a0<\/p>\n

Walk-Ins & In-Person Appointments*
Mon – Thu\u00a08:30AM – 12PM\u00a0(last morning walk-in ticket issued at 11:30 am)
and\u00a012 – 4PM\u00a0(tickets\u00a0not issued after 3:15 pm)
* Appointments will take priority over walk-ins<\/p>\n

Virtual Appointments*
Mon – Thu\u00a012 – 4PM
Fri 9AM – 4PM<\/p>\n

View Permit Counter Wait Times<\/a><\/p>\n

Click below to schedule an appointment. Appointment windows vary by service type. <\/p>\n

Cashier:
Online 24\/7 through our\u00a0Online Permit Center<\/a>\u00a0(registration required)
Phone: Call\u00a0510-238-4774<\/a>\u00a0(Please leave a message for callbacks)<\/p>\n

Contact Us<\/p>\n

Planning\/Zoning:\u00a0(510) 238-3911<\/a>\u00a0<\/p>\n

Building Counter:\u00a0(510) 238-3891<\/a>\n<\/p>\n

Building Inspections:\u00a0(510) 238-3444<\/a><\/p>\n

More about Planning & Building Services<\/a><\/p>\n

Take Our Customer Survey!<\/a>\n<\/p>\n

\"OakDOT-Department-Icon.gif\"Transportation Services<\/p>\n

Walk-ins:\u00a0Mon 9AM – 3PM & Wed 10AM – 2 PM
In-Person & Virtual Appointments:\u00a0Tue, Thu 9AM – 12PM &\u00a01 – 4 PM\n<\/p>\n

Schedule a Transportation Appointment<\/a><\/p>\n

Contact Us:\u00a0(510) 238-3199<\/a><\/p>\n

More about Transportation (OakDOT) Permitting Services<\/a><\/p>\n

Planning & Building Services<\/p>\n

Planning\/Zoning Services<\/p>\n

Planning Counter Services<\/p>\n

Planning Commission<\/a><\/p>\n

The Planning Commission promotes the orderly growth and development of the City through studies, decisions on development proposals, policy recommendations to the City Council, and related activities. The City has resumed in-person Planning Commission meetings (see upcoming and past meetings<\/a>).<\/p>\n

Development Planning<\/p>\n

This division manages the development of\u00a0Major Projects, many of which have opportunities for public input.<\/p>\n

See full list of Major Projects<\/a><\/p>\n

Strategic Planning<\/p>\n

The following Policy Projects are currently underway and will have opportunities for public input:<\/p>\n

See full list of Policy Projects<\/a><\/p>\n

Cashiering and Records Requests<\/p>\n

Cashier<\/p>\n

Submit payments (by Credit Card – Visa & MasterCard Only)
\n Submit a request for refunds
\n Request demand payoff
\n Submit a Code Enforcement billing appeal
\n Receive assistance with fee-related questions
Schedule in-person Cashiering Appointment<\/a>
Call Cashier Representative at\u00a0510-238-4774<\/a><\/p>\n

Records Requests<\/p>\n

\u00a0<\/p>\n

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\n<\/a>
\nBefore You Arrive<\/p>\n

\"Photo<\/p>\n

After arriving at the Permit Center, please check in at the security desk. You\u2019ll be given a ticket number. Please wait in the lobby until your number is called. When called, you\u2019ll be directed to the 2nd Floor to check in for Permit Counter service.<\/p>\n

What to Expect When You Arrive<\/a><\/p>\n

We offer in-person permitting services at:<\/p>\n

City of Oakland Permit Center
250 Frank H Ogawa Plaza
1st Floor (Greeter Station & Lobby) & 2nd Floor (Permit Counters)
Oakland, CA 94612<\/p>\n

Planning & Building Appointments<\/p>\n

Be prepared! Before in-person appointments concerning Planning & Building project permits, please be sure you have submitted your initial Zoning or Building Worksheet or permit application through the Online Permit Center<\/a>. Documents must be submitted electronically; paper documents are not being accepted.<\/p>\n

Need to Reschedule an Appointment?<\/p>\n

Please cancel and reschedule your appointment if you have COVID-19 symptoms or have been exposed to someone that has tested positive. COVID-19 symptoms include, but are not limited to: chills, cough, fever, loss of taste or smell, shortness of breath, or sore throat.
\n Need to cancel or reschedule your appointment? Please refer to the original confirmation message you received when booking to cancel or reschedule. To reschedule Planning & Building Department appointments, you may also call 510-238-3891. We ask that you cancel or request to reschedule at least 24 hours in advance. This will allow staff to offer appointments to other patrons in need of assistance.<\/p>\n

When You Arrive & Covid Safety<\/p>\n

\"Covid-19When You Arrive:<\/p>\n

Please do not come to City buildings or facilities if you have COVID-19 symptoms or have been exposed to someone who has tested positive. COVID-19 symptoms include, but are not limited to: chills, cough, fever, loss of taste or smell, shortness of breath, or sore throat.<\/p>\n

Masks are not required for entry into City buildings, regardless of vaccination status. However, be mindful and respectful of other’s choices and personal space.<\/p>\n

You are required to check in with building security to see Planning & Building, OakDOT or Fire staff. Security will issue a ticket and you will be notified when you can go upstairs to the Customer Intake Station to complete your check-in for services.<\/p>\n

For the sake of reducing density in the building, we ask that you come to your appointment alone if at all possible
\n Please remain behind the plexiglass barriers. They have been placed on the counter to protect you and City staff.
\n Restrooms are available on the first floor for use by members of the public.<\/p>\n

You will be notified when Planning & Building staff is ready to serve you on monitors located in the first-floor lobby of 250 Frank H. Ogawa and in the Permit Center, as well as through speakers located in the Permit Center. You are not required to stay in the building while you are waiting, and can instead provide your cell phone number or email address to receive a notification when staff are almost ready to serve you.<\/p>\n

Permit Processing Turnaround Time Estimates<\/p>\n

Expedited Requests: We are not accepting expedited requests on application intake processing at this time. However, we are accepting expedited requests for Planning & Building Plan Review and issuance processing, depending on staff availability for overtime work. To make a request for expedited review, please fill out this Overtime Plan Check Request Form<\/a>.<\/p>\n

We understand this unprecedented time has been challenging for many of our customers. It is our ultimate intention to return to the response times established prior to the Alameda County Shelter-In-Place Orders going into effect, as they are updated.<\/p>\n

Important Note: To assist in getting your application started and moving, please note that your application is considered to be completely submitted for processing only after application materials are received and all application fees have been paid.<\/p>\n

Average Permit Processing Turnaround Times (Estimates Only)<\/a><\/p>\n

How to Obtain Status on Your Permit:<\/p>\n

Permit Processing Overview<\/p>\n

\"BuildingPermits are required in the City of Oakland either to operate a business or perform construction on buildings or structures. The permitting process will vary based on your project. You may need to obtain permits from the Planning Bureau, Building Bureau, Fire Prevention Bureau, Department of Transportation, Oakland Public Works, the Alameda County’s Environmental Health Department, the Department of Alcoholic Beverage Control, or other governmental agencies. [See “Permitting Process Overview webpage<\/a>” for details.]<\/p>\n

Depending on the scope of work and the zoning of your property, your project may need to conform with design standards as outlined in one or more of Oakland’s various Neighborhood Plans and Citywide Plans<\/a>. You can also check the zoning requirements for your property by visiting our Oakland Zoning Map<\/a>.<\/p>\n

Permit Processing Overview Webpage<\/a><\/p>\n

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