WEST BLOOMFIELD, Mich. \u2013 A small business owner in Oakland County spent 17+ years building her company. She said it only took one AI mistake to devastate her business.<\/p>\n
A West Bloomfield<\/a> small business owner is fighting to regain access to her social media accounts after Meta wrongfully accused her of \u201cchild sexual exploitation.\u201d<\/p>\n \u201cAs a mom of two, this is disturbing,\u201d Tan said. \u201cI don\u2019t post anything other than fresh flowers, weddings, and behind-the-scenes.\u201d<\/p>\n Ching Tan, owner of Design Quintessentials, lost access to both her Instagram and Facebook accounts<\/a> in June when Meta, the parent company of both platforms, disabled them without warning. <\/p>\n \u201cIt was in the middle of the night. I was scrolling and all of a sudden, I get this message saying your account is disabled, and I thought it was a prank,\u201d Tan said.<\/p>\n The wedding floral and stationery designer, who has operated her business since 2007, estimates she has lost approximately $10,000 in potential new business this summer due to the account suspension.<\/p>\n Her Instagram presence, which showcased behind-the-scenes videos of wedding preparations and floral arrangements, was crucial for attracting new clients.<\/p>\n \u201cIt\u2019s a really visual thing. People like to see what I do,\u201d Tan said. \u201cIt\u2019s devastating. They don\u2019t even have a human I can talk to.\u201d<\/p>\n Growing pattern of false accusations<\/p>\n Tan\u2019s situation isn\u2019t unique. <\/p>\n