TAMPA, FL — Tampa Electric has tips for customers about managing electric bills during colder winter weather in the Tampa Bay area. Increased use of heating systems and more time spent indoors can lead to higher energy consumption.
Karen Sparkman, vice president of customer experience for Tampa Electric, said in a news release Thursday that cold weather can affect monthly bills.
“Our goal is to help customers understand what drives their energy use and to share tools, offer customer programs and provide resources that can help them manage costs with confidence,” Sparkman said.
There are several steps utility customers can take to manage their energy use.
Adjusting thermostats gradually, rather than making large temperature jumps, can prevent supplemental heat strips from activating, which use significant electricity. Using a programmable thermostat to align with daily routines and focusing energy use on occupied areas through zone heating can also help.
Sealing air leaks around doors and windows is another recommended step to retain warm air.
Tampa Electric also suggests customers consider scheduling a free home energy audit. These audits can identify opportunities for efficiency improvements, such as insulation upgrades or addressing leaky ducts, ahead of the summer cooling season.
Further bill relief is anticipated later this year. A storm-related recovery charge, currently included in monthly bills, is scheduled to end in September. This is expected to result in lower utility bills in the fall and provide a savings for customers.
For households facing challenges with higher winter energy use, Tampa Electric said customers struggling to pay their bills are encouraged to contact the company to explore payment options or financial assistance programs.
The Share program, administered by Metropolitan Ministries, the Salvation Army, and Catholic Charities Diocese of St. Petersburg, provides direct relief to help customers with energy bills. This program is funded by employees, customers, community partners, and Tampa Electric shareholders.
Sparkman said in the release, “No one should ever feel alone when they’re worried about their bill.”
She encouraged customers facing financial challenges to reach out early, noting that customer service professionals are available to discuss support options and connect customers with resources.
More information on assistance programs can be found at TampaElectric.com/PayAssist.
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