211 Day | How to get connected with free, confidential resources in Central Florida
Heart of Florida United Way’s 211 crisis hotline helping people and families with housing, healthcare, employment, mental health resources and more

Updated: 7:17 AM EST Feb 11, 2026
Heart of Florida United Way’s 211 crisis hotline connects people and families with housing, healthcare, employment, mental health resources and more.The nonprofit organization services Orange, Seminole and Osceola Counties.HFUW reports its 211 crisis hotline received more than 240,000 contacts from people in need in 2025. The nonprofit’s director of quality and training, Israel Navarro, and licensed mental health counselor, Samantha Breslin, join WESH 2 to discuss the trends and services. Click here to learn more.
ORLANDO, Fla. —
Heart of Florida United Way’s 211 crisis hotline connects people and families with housing, healthcare, employment, mental health resources and more.
The nonprofit organization services Orange, Seminole and Osceola Counties.
HFUW reports its 211 crisis hotline received more than 240,000 contacts from people in need in 2025.
The nonprofit’s director of quality and training, Israel Navarro, and licensed mental health counselor, Samantha Breslin, join WESH 2 to discuss the trends and services.