From AI-powered hologram chatbots at Miami International Airport (MIA) to advanced robotic hygiene systems at PortMiami, Miami-Dade County is investing heavily in technology. Traffic congestion at the seaport is also set to get an upgrade.
All of it was presented on Thursday at eMerge Americas, held at the Miami Beach Convention Center.
Mayor Daniella Levine Cava made the announcement, highlighting what the county calls its “first-of-its-kind AI-powered hologram” developed for MIA.
According to the county, this launch makes MIA “the first airport in the world to deploy large-scale geo-aware, agentic AI across its digital infrastructure.”
A hologram—why?
Miami-Dade says the goal is to “enhance the passenger journey” by offering real-time, conversational assistance through on-site interfaces, as well as web, mobile, and kiosks.
Robots at PortMiami?
Not quite the futuristic kind—but still high-tech.
The county introduced an intelligent cleaning system described as an “advanced robotic hygiene technology,” developed by Miami-based company WorkWise.
These robots are designed to clean floors more efficiently, helping maintain PortMiami’s status as the Cruise Capital of the World and Cargo Gateway of the Americas.
Tackling traffic
The county also announced a new AI-powered traffic solution for PortMiami.
GridMatrix, a California-based company, will provide software designed to improve traffic flow and operational efficiency.
The company says its system uses data from sensors and cloud-based sources to reduce congestion, accidents, and emissions—helping cities become safer and more efficient.
Miami-Dade says these initiatives are part of a broader push to become “future-ready,” using artificial intelligence and emerging technologies to improve services, strengthen infrastructure, and deliver everyday benefits to residents and visitors.