Universal has intentionally capped the new theme park’s ticket sales at a lower volume than the park’s full capacity.
“We’ve been holding back a little bit,” Mike Cavanagh, president of Comcast (and future co-CEO, effective in 2026), stated during the corporation’s quarterly earnings call on Oct. 30, 2025, “to make sure the experience is what we want it to be. Expect it to fully scale up in the months ahead.”
Additionally, within the park’s capped capacity, the executive stated “our focus now is driving increased ride capacity. It’s a new park and very technologically advanced. We’re still working on the labor and the kinks to drive it to full capacity.”
Checking the Universal Orlando app while writing this story, the longest waits in the park are Mine-Cart Madness and Harry Potter and the Battle at the Ministry, both posted at 90 minutes just b efore 10 a.m. (Today, the park opened for Universal hotel guests at 9, and will open to everyone at 10.)
Artwork courtesy of Universal
Universal says attendance and spending across all of Universal Orlando is benefitting from the opening of Epic Universe.
“Orlando broadly, the full resort of Orlando, is very strong,” Cavanagh said. “We’re very pleased. The idea was to have Epic head us toward a week-long vacation experience. One of the nice things is that [there’s been] lesser cannibalization of attendance from our two preexisting parks than we expected.”
Many early ticket packages for Epic Universe required guests to purchase at least one day at Universal Studios Florida and/or Universal Islands of Adventure in order to receive a one-day ticket to Epic Universe.