ORLANDO, Fla. – A Florida business owner says spam calls have become more than an annoyance: he says they’re overwhelming his phone and interfering with his ability to run his company.
Brian Wisniewski, who runs River Rave Entertainment, told News 6 he’s dealing with near-constant calls during business hours.
“I get them about one every two minutes,” he said. “So by the time I hang up with one and get them to hang up, I’m on a call with another one. It’s continuous all day long from about 9:30 in the morning until 9:00 o’clock at night.”
Wisniewski said that since last Thursday alone, he’s logged 649 unwanted calls. In one day, he said he received around 170.
He reached out to News 6 after a previous report on robocalls, saying the volume has made it difficult for legitimate customers to reach him.
“I’ve had to suspend it until I can get this under control because everybody that needs to get a hold of me can’t reach me,” he said.
Consumer protection attorney Dor Scwartz with Bernheim Kelley Injury Lawyers said people in Florida may have legal options under federal and state laws — including the Telephone Consumer Protection Act (TCPA) and Florida’s Telephone Solicitation Act (FTSA).
“You can actually sue under those as being a consumer and resident of Florida for each call and text messages that you receive that are unsolicited,” Schwartz said, adding damages can range from $500 to $1,500 per call or text under certain circumstances.
Wisniewski also said he signed up for the National Do Not Call Registry, but the calls continued.
Scwartz recommends documenting the calls if you believe you’re being targeted repeatedly: answer the call, tell the caller to stop, and keep records — including screenshots — that show the incoming number, date, and time.
The calls will stop be ordered to stop through any settlement, Scwartz said.
“We want the money, right, for our clients, for the harassment,” he said. “But even more important, we want it to stop. So the company has to agree to stop calling or texting.”
If calls are coming from outside the United States, attorneys say it is best to let your carrier know, and they can sometimes step in.
For people who don’t want to pursue legal action, experts suggest checking phone settings for call filtering options that may route suspected spam to voicemail.
“It’s not right to be harassed like this over and over with spam calls and robocalls,” Wisniewski said. “It’s just not fair.”
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