WEST PALM BEACH, Fla. (CBS12) — Booked to fly through the newly renamed President Donald J. Trump International Airport? United may let you change your destination at no extra cost.
According to Live and Let’s Fly, United Airlines is allowing some passengers to switch from the newly renamed President Donald J. Trump International Airport to Miami International Airport or Fort Lauderdale-Hollywood International Airport without paying a fare difference.
An internal memo obtained by Live and Let’s Fly instructs reservation agents that if customers no longer wish to fly into the airport bearing the president’s name, they may use their “empowerment” to offer acceptable alternatives.
The memo suggests agents respond:
I understand that you’d rather not fly to this airport anymore. We can look at nearby airports like Fort Lauderdale or Miami instead. Is that an acceptable alternative?
The airport was officially renamed President Donald J. Trump International Airport on July 9 after legislation signed by Gov. Ron DeSantis earlier this year took effect.
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While the airport’s name has changed, flights, security procedures and daily operations remain the same. New exterior signs have already been installed, with additional interior signage and airport branding expected to be updated in phases over the coming weeks, according to previous reports.
Another major change is coming Aug. 18, when the airport’s three-letter code will change from PBI to DJT for new flight bookings.
United has not said how long the flexible rebooking policy will remain in place.