{"id":121871,"date":"2026-01-17T11:21:44","date_gmt":"2026-01-17T11:21:44","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-fl\/121871\/"},"modified":"2026-01-17T11:21:44","modified_gmt":"2026-01-17T11:21:44","slug":"tiffin-lazydays-campers-inn-host-crown-club-event-in-tampa-rvbusiness","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-fl\/121871\/","title":{"rendered":"Tiffin, Lazydays\/Campers Inn Host Crown Club Event in Tampa – RVBusiness"},"content":{"rendered":"

SEFNER, Fla. \u2013 Tiffin Motorhome<\/a> owners were treated to an exclusive evening at the Lazydays RV, Powered by Campers Inn RV<\/a>, Crown Club Tuesday evening (Jan. 13), where they heard from executives of both companies and were asked to play a role in the future of the iconic Lazydays dealership on I-4 east of Tampa.<\/p>\n

Those in attendance were treated to \u201cgrazing board\u201d featuring cheeses, nuts, fruit and chilled shrimp followed by a prime rib dinner and black forest cake\u00a0 or cheesecake with strawberries and chocolate drizzle.<\/p>\n

It was a meal befitting the Crown Club<\/a>, an entity created for luxury coach owners who buy from Lazydays billed as \u201cthe most exclusive level of personal and coach service, benefits and amenities available in North America.\u201d Members stay at the club while their motorhomes are being serviced at Lazydays.<\/p>\n

\"\"From left: Ben Hirsch, Jeff Hirsch, Bob Tiffin and Leigh Tiffin.<\/p>\n

Crown Club offers exquisite dining experiences, a private campground, separate swimming and outdoor lounge facilities, a comfortable library, and indoor relaxation all for personal use of qualifying Lazydays buyers. Crown Club membership benefits are applicable for three years on qualifying new coaches and two years for pre-owned, according to Lazydays.<\/p>\n

The leadup to the event, of course, was Jacksonville, Fla.-based Campers Inn\u2019s acquisition of Lazydays \u2013 announced in September and closed in early December.<\/p>\n

Campers Inn, the nation\u2019s largest family-owned RV dealership with 50 stores in 22 states following the acquisition, left the iconic Lazydays name in place, rebranding it to Lazydays RV Powered by Campers Inn RV.<\/p>\n

The overarching them of all four execs who spoke \u2013 Tiffin Motorhomes Founder Bob Tiffin, Tiffin President Lee Tiffin, Campers Inn CFO Ben Hirsch and Campers Inn CEO Jeff Hirsch \u2013 was simple: both companies share the strong values of family ownership and operation and those values will be practiced in the operations going forward at Lazydays and the Crown Club.<\/p>\n

Lazydays Powered by Campers Inn RV<\/p>\n

And part of that, Ben stated right at the top of his presentation, was getting input from the Tiffin owners in attendance.<\/p>\n

\u201cI\u2019m third generation in Campers Inn RV. My grandparents founded the business in 1966. Mr. Jeff Hirsch, my uncle, will actually talk a little bit about our company\u2019s founding and our history here in a little bit. But I\u2019m going to talk about Lazydays Powered by Campers Inn RV, what that means, and also at the end of this, there\u2019s this QR code,\u201d Ben said. \u201cAnd this is actually really important. So, my ask is for all of the Tiffin owners out there is that we\u2019re actually looking for your feedback. That\u2019s a huge part of what we\u2019re doing tonight because the future of the Crown Club and what it becomes and what it evolves into is very much dependent on the feedback that you all give us. We know that it\u2019s valued, but we also think that there\u2019s some opportunities to make it more of a valued experience for you all.\u201d<\/p>\n

Ben explained that Campers Inn decided to acquire Lazydays because, \u201cit was never just a dealership, it was a destination. but, \u2026 when we watched the last few years we saw it became just a dealership. And there a lot of pieces to that destination and Crown Club was one of those pieces. A lot of our customers planned trips around coming to this dealership, whether it was the campground, whether it was getting service here. It became part of the experience. It wasn\u2019t just a place to buy your RV. The relationships matter, the employees and the way that the teammates engage with the customers matter. \u2026<\/p>\n

\u201cIt wasn\u2019t just a transaction, and the amenities did make a difference,\u201d he said. \u201cThe feeling was that the RV ownership experience was easier and it was more enjoyable because of Lazydays.\u201d<\/p>\n

He then explained that, in recent years, Lazydays starting \u201cdrifting a bit\u201d and \u201chere\u2019s where we think it\u2019s kind of gone off the tracks.\u201d<\/p>\n

He said the company grew very fast, it scaled, went public and that move created a lot of complexity. Service consistency became harder, he continued, adding that talent was pulled away from Tampa, training became less frequent or was eliminated and experiences like the Crown Club became less clear.<\/p>\n

\u201cIt still was still special,\u201d Ben said, \u201cbut it was more complicated and then several of\u00a0 the things that made the dealership special were closed. And they were closed quite frankly because, I hate to say it, but basically just looking at the bottom line \u2013 the profitability.\u201d<\/p>\n

Enter the Hirsch family.<\/p>\n

\u201cWe\u2019ve built the company since 1966 \u2014 three generations,\u201d Ben said. \u201cWe\u2019re family-run. We\u2019re relationship-driven. So, part of this experience is we are actually trying to tell you all that we are relationship-driven, it matters to us. The relationships that we have with our customers and relationships that we have with our teammates; people matter.\u201d<\/p>\n

The goal now, he said, is to re-institute those special, relationship-driven experiences to the Lazydays Powered by Campers Inn.<\/p>\n

In pursuit of that goal, he asked those in attendance to scan a QR code on the screen during his PowerPoint presentation and give their opinions.<\/p>\n

\u201cWe think that the Crown Club and the benefits that it has are good and solid and it\u2019s a good foundation, but we question whether or not it is exactly what you all as customers continue to want,\u201d he said. \u201cWant to find ways to enhance the value of the Crown Club.\u201d<\/p>\n

RV Dealership of the Future<\/p>\n

\u201cAs usual, you went ahead and stole all my thunder,\u201d Jeff joked as he took the microphone. \u201cI\u2019ll add to what Ben was talking about as far as what\u2019s important to me. So, I have this philosophy that if it\u2019s not important to you, then why do it? And that\u2019s what we want to learn. We want to reimagine an RV dealership. We want to think about an RV dealership of the future. So, if the Crown Club is important, then what are the enhancements that we can make that make it even more appealing?\u201d<\/p>\n

He said Campers Inn chose to partner with Tiffin because, \u201cthey\u2019re service-minded; they care about their people. And to me, we\u2019re only as good as a manufacturer. So, we take the partnership very seriously. In fact, it\u2019s our responsibility is to go ahead and build upon their brand as it is for them to go ahead and build upon Campers Inn and Lazydays\u2019 brand. So, I want to thank Bob and Judy (Tiffin) for attending tonight.\u201d<\/p>\n

He recounted the story from when he was 10 of how his father started selling RVs because a bad experience at a dealership that left the father feeling \u201cdisrespected, maybe even a little bit humiliated.\u201d As the family drove away, he remembered his dad telling his mom, \u201cWe can do better.\u201d Next thing he knew there were four tent campers parked in his family\u2019s front lawn and Campers Inn was born.<\/p>\n

\u201cMy dad taught me a lot,\u201d Jeff said. \u201cHe taught me about treating people with dignity and respect. And those are the cornerstones of Campers Inn. I am so proud that we\u2019re a family business because the only people that we have to answer to are the ones that look in the mirror.\u201d<\/p>\n

He then shared a story about one of his many camping trips.<\/p>\n

\u201cI got to Niagara Falls, I\u2019m a little bit tired, but we\u2019re on the Canadian side. We\u2019re looking at the falls, we\u2019re enjoying the falls, and all of a sudden the kids look at me and say, \u2018Now what?\u2019 I said, \u2018We\u2019re going to spend 10 more minutes looking at the falls. That\u2019s what we\u2019re going to do.\u2019\u201d<\/p>\n

But later than night, after other family members were in bed, he was sitting quietly with his daughter by a campfire that was burning down.<\/p>\n

\u201cWe were looking at constellations, and I was trying to remember when I was a Boy Scout, what was what. I think I got three,\u201d he said, wiping the mistiness from his eyes. \u201cThere was a moment of silence, and my daughter said, \u2018I love you.\u2019 That\u2019s what campfires do. That\u2019s what RVs are all about. That\u2019s why this industry is so magical.\u201d<\/p>\n

He concluded his remarks by thanking those in attendance.<\/p>\n

\u201cThank you for being here tonight and thank you for embracing Lazydays, the Crown Club and what it is that we do,\u201d Jeff said. \u201cBut always remember that whether it\u2019s Ben or myself, we want to know what\u2019s important to you. We truly do. Because again, if it\u2019s not important to you, then why do it? So your guidance will help shape the future for us and we\u2019re going to be at the show throughout the week, but we\u2019re available and we\u2019d love to go and hear from you.\u201d<\/p>\n

Partnered with a Strong Family Business<\/p>\n

Leigh Tiffin told the audience that Tiffin Motorhomes has a great partner in Campers Inn.<\/p>\n

\u201cThe last couple of years have been pretty challenging,\u201d he said. \u201cI think everybody knew the condition the company was in. So, we\u2019re extremely excited for the Tiffin organization to be partnered with a strong family business that\u2019s been in business since the mid-1960s and it\u2019s run by great people. So I just want to say personally from our organization and on behalf of our customers that all value this market and this experience, we\u2019re very glad to be a part of it, guys. And thank you for having us. Dinner was fantastic.<\/p>\n

\u201cAnd I would just echo,\u201d Leigh continued, \u201cplease do the survey because Tiffin benefits greatly from a strong Crown Club. And so, we appreciate the investment you guys want to make in that, and we\u2019re very excited to partner with Campers Inn in this next chapter. I think it\u2019s going to be fantastic. So thank you guys for a great evening.\u201d<\/p>\n

For his part, Bob Tiffin said Tiffin truly appreciates all that Campers Inn does and was pleased to be in a partnership with them. He assured them that his company would continue practicing family values and producing quality motorhomes.<\/p>\n

\u201cWe\u2019ve got some of the best people in the world working for us up there in Red Bay (Ala.). And they\u2019ve been working a long time. And we\u2019ve got four people working named Tiffin,\u201d he said. \u201cAnd we\u2019re going to be there and as we always have been. I\u2019m 83 years old and I\u2019m not planning to retire,\u201d he said with a chuckle. \u201cI want to thank y\u2019all for coming tonight and we\u2019ll be out at the show tomorrow, so we\u2019ll see you out there. Y\u2019all have a great night. Thanks a lot.\u201d<\/p>\n

\u2018Love the Brand & Love this Place\u2019<\/p>\n

Following the event, Tiffin owner Bill Elliott, of Jacksonville, Fla., said he was impressed.<\/p>\n

\u201cThe Tiffin family has always been truthful to what they say,\u201d Elliot said. \u201cI\u2019ve never had a chance to deal with the Hirsch family before, but A; it\u2019s a family-run business, and B; they bought this monster. They have put a whole lot on the line, and they believe in what they\u2019re going to do, and if they believe it, I do, too.\u201d<\/p>\n

He said he\u2019s done business with Lazydays in the past, but in recent years, \u201cthey\u2019ve never been able to make a client of us, from an acquisition standpoint. Today, I would reconsider that situation going forward, and I would certainly give them the opportunity to make me a client again.\u201d<\/p>\n

Elliott\u2019s wife, Cathy, president of a Tiffin rally club, said she \u201cloves the brand and loves this place (Lazydays). We\u2019re excited to hear what these guys have got in mind and actually excited that they kept the name and didn\u2019t change it. I think that demonstrates that they believe there was a history and a brand that was worthy at one time, and I would love to see them make it worthy again. I wish them nothing but the best.\u201d<\/p>\n

Following the event Tiffin owner Bill Elliott, of Jacksonville, Fla., said he was impressed.<\/p>\n

\u201cThe Tiffin family has always been truthful to what they say,\u201d Elliot said. \u201cI\u2019ve never had a chance to deal with the Hirsch family before, but A; it\u2019s a family-run business, and B; they bought this monster. They have put a whole lot on the line, and they believe in what they\u2019re going to do, and if they believe it, I do, too.\u201d<\/p>\n

He said he\u2019s done business with Lazydays in the past, but in recent years, \u201cthey\u2019ve never been able to make a client of us, from an acquisition standpoint. Today, I would reconsider that situation going forward, and I would certainly give them the opportunity to make me a client again.\u201d<\/p>\n

Elliott said his wife Cathy is president of a Tiffin rally club and that, \u201cshe loves the brand and loves this place (Lazydays). \u2026 We\u2019re excited to hear what these guys have got in mind and actually excited that they kept the name and didn\u2019t change it. I think that demonstrates that they believe there was a history and a brand that was worthy at one time, and I would love to see them make it worthy again. I wish them nothing but the best.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"SEFNER, Fla. \u2013 Tiffin Motorhome owners were treated to an exclusive evening at the Lazydays RV, Powered by…\n","protected":false},"author":2,"featured_media":121872,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[135,137,136],"class_list":["post-121871","post","type-post","status-publish","format-standard","has-post-thumbnail","category-tampa","tag-tampa","tag-tampa-headlines","tag-tampa-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/121871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/comments?post=121871"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/121871\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media\/121872"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media?parent=121871"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/categories?post=121871"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/tags?post=121871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}