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Tampa (Florida) General Hospital (TGH)<\/a> stands out as prolific in the realm of artificial intelligence (AI) adoption: The private non-profit hospital in West Central Florida has implemented 61 AI applications so far, according to Becker\u2019s Hospital Review<\/a>.<\/p>\n How has TGH become a leader in AI adoption<\/a>? The provider\u2019s impressive implementation rate stems partly from a disdain for pilots, TGH Executive Vice President and Chief Digital and Innovation Officer Scott Arnold told Becker\u2019s: \u201cWe prefer to test quickly and scale quickly. If something isn\u2019t going to scale, we end it and move on.\u201d<\/p>\n TGH can serve as an example and inspiration for other hospitals and health systems seeking to efficiently incorporate AI into their workflows.<\/p>\n 3 Tips for Rapid, Responsible AI Implementation<\/p>\n Aside from avoiding pilots, TGH utilizes these strategies to facilitate fast yet conscientious AI adoption.<\/p>\n Structured Governance<\/p>\n TGH has crafted an AI governance framework that supports responsible innovation, according to Becker\u2019s. This model establishes a unified registry for AI assets, allowing the provider to easily keep track of all the applications it has deployed, their functions and monitoring methods.<\/p>\n Vendor Partnerships<\/p>\n For example, TGH has seized opportunities to utilize native AI capabilities in its electronic health record (EHR) system, Epic, according to Becker\u2019s. The provider has also worked with Microsoft to implement ambient listening tools.<\/p>\n Forward-Thinking Attitude<\/p>\n Arnold told Becker\u2019s he has a \u201cbullish\u201d outlook on agentic AI that could potentially automate care coordination workflows, such as identifying available appointment times at nearby imaging centers for patients.<\/p>\n Case Study: Accelerating Access with Conversational AI<\/p>\n One notable example from TGH\u2019s numerous projects is the implementation of conversational AI in the hospital\u2019s contact center. TGH worked with Hyro<\/a> to launch an AI agent capable of tasks like answering common inquiries, managing appointments and intelligent call routing.<\/p>\n