MIAMI INTERNATIONAL AIRPORT, FLA. (WSVN) – The Spirit shutdown has impacted travelers who are now forced to scramble to rebook flights. <\/p>\n
\u201cStranded,\u201d said a male passenger. <\/p>\n
Passengers were seen frustrated while the U.S. carriers are helping them rebook flights. <\/p>\n
Some passengers told 7News that rebooking the flights is actually more expensive.<\/p>\n
\u201cJust received like the email. I\u2019m trying like to go into the web and find information, but it\u2019s being like really difficult, tricky. Now we are trying to see what we can do next,\u201d said a male passenger. <\/p>\n
Several U.S. airlines are now rushing to step in and fill the void for frustrated passengers.<\/p>\n
\u201cThey allowed me to check in this morning and then 30 minutes later you just cancel our flights,\u201d said a female passenger. <\/p>\n
Transportation Secretary Sean Duffy shared options with passengers on what to do. <\/p>\n
\u201cAmerican Airlines and Delta Airlines are offering across the board reduced fares on high-volume Spirit routes. Allegiant is stepping up. They\u2019ve also committed to freezing fare prices on routes that they have shared with Spirit Airlines. And Frontier is offering a 50% off-base fares across the network until May 10th,\u201d said Duffy. <\/p>\n
United Airlines Senior Vice President of Airport Operations Mike Hanna spoke on the situation and expressed his assistance for passengers. <\/p>\n
\u201cIt\u2019s very important to us, and as a leader in this industry, we wanted to be here to support the Spirit customers,\u201d said Hanna. <\/p>\n
At the Miami International Airport, travelers said they have been able to rebook their canceled Spirit Airlines flights at discounted fares.<\/p>\n
At Fort Lauderdale-Hollywood International Airport, Southwest Airlines has a separate line at departures to keep things moving. <\/p>\n
\u201cVery convenient for us right now,\u201d said a male passenger. <\/p>\n
Spirit Airlines said it will issue automatic refunds and advise passengers to consider credit card chargebacks, travel insurance claims, or bankruptcy filings for additional recovery options. <\/p>\n
As for this traveler, he states he is losing hope. <\/p>\n
\u201cThey didn\u2019t give the money back, so I don\u2019t have money to buy another flight ticket, so I\u2019ll have to see if someone can help me out or something,\u201d said a male passenger.<\/p>\n
To rebook a flight with another U.S. carrier, passengers will have to show proof that they were taking a Spirit flight. <\/p>\n
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