JACKSONVILLE, Fla. \u2014 New data from an Action News Jax public records request is giving us insight into how Animal Care and Protective Services operates. <\/p>\n
We requested the calls for service to ACPS starting from January 1st, 2024, to June 1st, 2026, their response times to each type of call they receive, and the number of employees they have.<\/p>\n
It shows ACPS received over 30,000 calls for service in both 2024 and 2025.<\/p>\n
ACPS currently has 20 positions, two of which are vacant right now due to promotions.<\/p>\n
Response times are as follows, under their new priority system:<\/p>\n
ACPS says it can take 25 weekdays for them to complete a call for a stray animal or an animal found.14 weekdays for an animal bite10 weekdays for animal crueltyand an immediate response for an animal in distress<\/p>\n
>>> STREAM ACTION NEWS JAX LIVE <<<<\/a><\/p>\n \u201cThose are days to completion,\u201d said Michael Bricker, ACPS Chief. \u201cSo we feel that within 25 weekdays we can complete those calls\u2026dogs running at large and stray dogs are one of the lower priorities that we have as far as our call types. The things that get responded to the quickest are in distress.\u201d<\/p>\n This information comes as we\u2019ve reported three separate aggressive dog complaints in different Jacksonville neighborhoods in the last two weeks. <\/p>\n Bricker says \u201cdays of completion\u201d mean resolving the case fully. i asked him what determines if they will send someone out right away.<\/p>\n \u201cJust the details of the call. If it is a true cruelty, then yes, we\u2019re gonna go out right away,\u201d Bricker said.<\/p>\n We asked Bricker if he feels his department is understaffed right now, considering more than a million people live in Jacksonville.<\/p>\n \u201cI feel like we could definitely always use more staff. I think the city is growing,\u201d Bricker said.<\/p>\n [DOWNLOAD: Free Action News Jax app for alerts as news breaks<\/a>]<\/p>\n We reached out to the mayor\u2019s office and asked if voters approve the property tax relief plan in November, whether ACPS would see funding cuts. <\/p>\n The Mayor\u2019s office sent us this statement saying:<\/p>\n \u201cMayor Deegan will propose a balanced and lean budget to the City Council in July. <\/p>\n While we are always monitoring possible budget scenarios, funding will be based on continuation of Jacksonville\u2019s incredible momentum, not speculation of voter decisions that haven\u2019t happened yet.\u201d<\/p>\n Bricker says right now he\u2019s not worried about funding.<\/p>\n [SIGN UP: Action News Jax Daily Headlines Newsletter<\/a>] <\/p>\n Click here<\/a> to download the free Action News Jax news and weather apps, click here<\/a> to download the Action News Jax Now app for your smart TV and click here<\/a> to stream Action News Jax live.<\/p>\n","protected":false},"excerpt":{"rendered":"JACKSONVILLE, Fla. \u2014 New data from an Action News Jax public records request is giving us insight into…\n","protected":false},"author":2,"featured_media":305811,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[127918,18751,643,18749,9286,7840,127301,18752,18747,56464,645,6281,969,116,118,117,634,644,127919,1375,18748,45479],"class_list":["post-305810","post","type-post","status-publish","format-standard","has-post-thumbnail","category-jacksonville","tag-ac_acps","tag-acps","tag-action_news_jack","tag-animal_care_and_protective_services","tag-ben","tag-ben_becker","tag-bliss_zeman","tag-bricker","tag-chief","tag-deegan","tag-foglio","tag-governor","tag-jack","tag-jacksonville","tag-jacksonville-headlines","tag-jacksonville-news","tag-local","tag-madison","tag-madison_boglio","tag-mayor","tag-michael_bricker","tag-ron_desantiss"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/305810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/comments?post=305810"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/305810\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media\/305811"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media?parent=305810"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/categories?post=305810"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/tags?post=305810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}