{"id":319317,"date":"2026-06-25T12:20:09","date_gmt":"2026-06-25T12:20:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-fl\/319317\/"},"modified":"2026-06-25T12:20:09","modified_gmt":"2026-06-25T12:20:09","slug":"these-founders-think-the-msp-software-stack-is-dead","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-fl\/319317\/","title":{"rendered":"These founders think the MSP software stack is dead"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Most software companies announce new products with a press release. A Miami cybersecurity startup decided to stage a funeral instead.<\/p>\n<p class=\"wp-block-paragraph\">This week, Miami-based <a href=\"https:\/\/guardz.com\/\" target=\"_blank\" rel=\"noopener nofollow\">Guardz<\/a> joined forces with <a href=\"https:\/\/superops.com\/\" target=\"_blank\" rel=\"noopener nofollow\">SuperOps<\/a> to launch a <a href=\"https:\/\/superops.com\/it-zombies?utm_source=pr&amp;utm_medium=refreshmiami&amp;utm_campaign=superops-guardz-bundle\" target=\"_blank\" rel=\"noopener nofollow\">new bundled offering<\/a> for managed service providers (MSPs), the IT firms that help small businesses manage everything from devices and networks to cybersecurity. To get attention, the companies planned a zombie-themed campaign complete with a flash mob and a banner plane flying over Miami.<\/p>\n<p class=\"wp-block-paragraph\">The target of their mock funeral? What they call the \u201cFranken-stack\u201d of disconnected software tools that many IT providers still rely on.<\/p>\n<p class=\"wp-block-paragraph\">For years, MSPs have pieced together separate platforms for ticketing, device management, cybersecurity, email protection, and monitoring. The result, according to Guardz co-founder and CEO Dor Eisner, is a fragmented system that creates unnecessary complexity.<\/p>\n<p class=\"wp-block-paragraph\">\u201cCybersecurity shouldn\u2019t be fragmented because the bad guys are not siloing the tools,\u201d Eisner told Refresh Miami. \u201cWhy should MSPs and SMBs silo their defense?\u201d<\/p>\n<p class=\"wp-block-paragraph\">The partnership aims to bring several of those functions together through a single bundled offering that combines operational software from SuperOps with cybersecurity capabilities from Guardz.<\/p>\n<p class=\"wp-block-paragraph\">While that may sound like a niche technology announcement, both founders see it as part of a much larger shift driven by artificial intelligence.<\/p>\n<p class=\"wp-block-paragraph\">\u201cI would probably divide this journey into two: before AI and after AI,\u201d said Arvind Parthiban, founder and CEO of SuperOps.<\/p>\n<p class=\"wp-block-paragraph\">According to Parthiban, the AI boom has changed the conversation from software features to data quality and connectivity. AI systems are only as effective as the information they can access. When operational data, security alerts, tickets, and device information are spread across multiple platforms, valuable context gets lost.<\/p>\n<p>\u2713<\/p>\n<p>            Check your inbox for a confirmation email.<\/p>\n<p class=\"wp-block-paragraph\">\u201cModern problems need modern solutions,\u201d he said. \u201cIt\u2019s not just about the solution anymore. It\u2019s about data and how each product talks with other products and helps end users make the right decisions.\u201d<\/p>\n<p class=\"wp-block-paragraph\">Eisner believes the trend goes beyond AI and points to a broader convergence happening across the technology industry.<\/p>\n<p class=\"wp-block-paragraph\">\u201cIf you think about it, in the next two to three years, the market will fully converge across IT, security, and everything in between,\u201d he said. \u201cMSPs won\u2019t be able to manage all the pieces on different platforms.\u201d<\/p>\n<p class=\"wp-block-paragraph\">That convergence is part of what drew Guardz to Miami. The company established operations in the city in early 2025 and now has roughly 40 employees based locally out of its workforce of about 120 people.<\/p>\n<p class=\"wp-block-paragraph\">\u201cWe wanted to be close to the market,\u201d Eisner said. \u201cThe MSP community and the IT community is very big in Florida in general. We still believe that Miami is the right place to be for the long term.\u201d<\/p>\n<p class=\"wp-block-paragraph\">For Guardz, the mission remains focused on protecting small businesses, which Eisner described as \u201cthe backbone of the economy.\u201d For SuperOps, the focus is helping IT providers prepare for a future where AI creates as many new challenges as opportunities.<\/p>\n<p class=\"wp-block-paragraph\">\u201cIt\u2019s interesting times,\u201d Parthiban said. \u201cAs a founder, we are excited and scared at the same time.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"769\" src=\"https:\/\/www.newsbeep.com\/us-fl\/wp-content\/uploads\/2026\/06\/guardz_zombies-1024x769.jpg\" alt=\"\" class=\"wp-image-231630\"  \/><br \/>The Guardz and SuperOps campaign in action outside the Kaseya Center in downtown Miami. Pictured at the top of this post: Guardz co-founder and CEO Dor Eisner, at right, with Arvind Parthiban, founder and CEO of SuperOps.<\/p>\n<p class=\"wp-block-paragraph\">READ MORE IN REFRESH MIAMI:u<\/p>\n<p>                         <a href=\"https:\/\/refreshmiami.com\/author\/rileykaminer\/\" class=\"url\" title=\"Riley Kaminer\" rel=\"nofollow noopener\" target=\"_blank\"> <img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/us-fl\/wp-content\/uploads\/2025\/10\/4q0a7418-1.jpeg\" class=\"photo\" width=\"250\" alt=\"Riley Kaminer\"\/><\/a> <\/p>\n<p>I am a Miami-based technology researcher and writer with a passion for sharing stories about the South Florida tech ecosystem. I particularly enjoy learning about GovTech startups, cutting-edge applications of artificial intelligence, and innovators that leverage technology to transform society for the better. Always open for pitches via Twitter @rileywk or www.RileyKaminer.com.<\/p>\n<p> <a href=\"https:\/\/refreshmiami.com\/author\/rileykaminer\/\" class=\"url\" title=\"Riley Kaminer\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/us-fl\/wp-content\/uploads\/2025\/10\/4q0a7418-1.jpeg\" class=\"photo\" width=\"250\" alt=\"Riley Kaminer\"\/><\/a>Latest posts by Riley Kaminer (<a href=\"https:\/\/refreshmiami.com\/author\/rileykaminer\/\" rel=\"nofollow noopener\" target=\"_blank\">see all<\/a>)  \t<\/p>\n","protected":false},"excerpt":{"rendered":"Most software companies announce new products with a press release. A Miami cybersecurity startup decided to stage a&hellip;\n","protected":false},"author":2,"featured_media":319318,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[225,227,226],"class_list":["post-319317","post","type-post","status-publish","format-standard","has-post-thumbnail","category-hialeah","tag-hialeah","tag-hialeah-headlines","tag-hialeah-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/319317","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/comments?post=319317"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/319317\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media\/319318"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media?parent=319317"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/categories?post=319317"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/tags?post=319317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}