HOLLYWOOD, FLA. (WSVN) – A woman is devastated after she returned home from vacation to find her beloved dog had died while in the care of a sitter. Now, she is seeking answers as a police investigation commences.<\/p>\n
Speaking to 7News on Wednesday, owner Kaylynn Ackeret said she left her 4-year-old French bulldog named Prince and his brother, King, with a dog sitter in Hollywood for an out-of-town trip on Friday night.<\/p>\n
She found the dog sitter on the dog care app Rover, and she said that sitter had previously stayed with her dogs.<\/p>\n
\u201cOnce. No issues. Everything was fine. So that\u2019s why I reused them, because it is hard to trust,\u201d said Ackeret.<\/p>\n
But this time was different, Ackeret said, as on Saturday morning, she got a phone call from the sitter that her dog had died.<\/p>\n
\u201cShe was just, \u2018Oh, Prince passed,\u2019 like it was a normal thing. That\u2019s what she said, just \u2018Prince passed. You know, these dogs overheat. That\u2019s what they\u2019re known for. We\u2019ll hold his body. Just let me know what you want me to do with it,\u2019 recounted Ackeret.<\/p>\n
She says the phone call made her heart drop.<\/p>\n
\u201cLike we stayed in the hotel, cried,\u201d she told 7News.<\/p>\n
Ackeret had a friend pick up Prince\u2019s body as well as King, who is OK.<\/p>\n
\u201cHe was the freaking cutest thing ever. He had a personality. He was so different from regular dogs,\u201d she recalled.<\/p>\n
Since then, Ackeret has contacted Hollywood Police, who have confirmed with 7News that they are investigating the incident.<\/p>\n
Following Prince\u2019s death, RoverRover released a statement which reads in part:<\/p>\n
\u201cMost of us at RoverRover are pet parents ourselves, and we can only imagine the heartbreak and stress. Prince\u2019s family is experiencing. The account of the sitter involved has been deactivated without the option to appeal, meaning they cannot communicate or book new stays with pet parents via RoverRover. Prince\u2019s death is truly heartbreaking, and it\u2019s one we\u2019re handling with the seriousness it deserves.\u201d<\/p>\n
On Wednesday, 7News passed by the house of the woman, Ackeret said, who is the dog sitter. The woman came outside and started recording 7News reporters but didn\u2019t say anything about the incident despite the reporter\u2019s questions.<\/p>\n
As detectives investigate what occurred, Ackeret wants to know why her sweet Prince didn\u2019t make it home.<\/p>\n
\u201cHe didn\u2019t overheat with me. Why is he overheating with you? He was healthy. Nothing was wrong with him. It\u2019s just everything\u2019s so sad,\u201d she said.<\/p>\n
Rover has also launched its own investigation, reimbursed Ackeret for the stay, and offered to reimburse all eligible veterinary and aftercare costs.<\/p>\n
As of Wednesday afternoon, nobody has been charged, and the investigation remains ongoing.<\/p>\n
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