FTE Digital, Innovation & Startup Hub<\/a> \u2013 now have two more places to play, explore, and mentally recharge before take-off. MCO has opened two new Family Zones, one in Terminal A, and one in Terminal B, completing an initiative to strategically place Family Zones in all three of MCO\u2019s passenger terminals. The Family Zones are designed to elevate the passenger experience with amenities that delight guests and make travel more comfortable for families. The new spaces build on the success of the Flybrary, a playful library and reading nook that opened in Terminal C in May.<\/p>\n\u201cIt\u2019s exciting to add two more family zones to the lineup today,\u201d said Lance Lyttle, Chief Executive Officer, Greater Orlando Aviation Authority (GOAA), which operates MCO. \u201cAll three spaces represent our ongoing commitment to elevate the passenger experience with amenities that delight guests and make travel easier for families.\u201d<\/p>\n
Level 1 of Terminal A is where families can discover a Florida-inspired soft-play environment, created with younger travellers in mind. The space features a colourful Florida themed carpet map, a Florida trivia kiosk, and a variety of soft-play elements designed to provide a safe and fun experience for MCO\u2019s youngest passengers.<\/p>\n
Additionally, Level 3 of Terminal B is home to an interactive Family Zone, which invites children and families to step into a digital world of motion-based games that encourage movement and friendly competition. Using digital displays and cameras, the experience provides interactive games where players flap their arms to fly, or strategically sort colourful luggage, all within the safety of a digitally rendered environment.<\/p>\n
The interactive gaming area features technology installed by Central Florida-based M3D Technologies, a participant of the University of Central Florida\u2019s Business Incubation Program.<\/p>\n
\u201cFor parents and caregivers, airport travel can bring a lot of moving pieces: bags, strollers, schedules\u2026 and the natural energy of children who are excited to board an airplane,\u201d said Tawana Allen, Chief Customer Experience Officer, GOAA. \u201cOur Family Zones will help meet travellers where they are. They offer a place to pause, reset, and enjoy a moment together before the next leg of their trip.\u201d<\/p>\n
The Family Zones are part of GOAA\u2019s broader strategy to enhance customer satisfaction and support the Aviation Authority\u2019s Strategic Vision Elevating MCO & ORL: The Vision Forward.<\/p>\n
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Orlando International Airport has opened two new Family Zones, bringing play, interactive technology and opportunities to recharge to families travelling through Terminals A and B for an enhanced experience.<\/p>\n