{"id":416161,"date":"2026-10-01T22:58:09","date_gmt":"2026-10-01T22:58:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-fl\/416161\/"},"modified":"2026-10-01T22:58:09","modified_gmt":"2026-10-01T22:58:09","slug":"ouc-to-change-billing-in-november","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-fl\/416161\/","title":{"rendered":"OUC to change billing in November"},"content":{"rendered":"

OUC to change billing in November<\/p>\n

\"Greg<\/a>ORLANDO, Fla. \u2014<\/p>\n

The video that pops up in the email inboxes of Orlando Utilities Commission power customers explains, \u201cDemandLevel will change your bill. Beginning November 2026, you\u2019ll see two updates.\u201d <\/p>\n

OUC is sending the message to roughly 250,000 residential power customers. It\u2019s letting them know that a new billing system is going into effect next month, called DemandLevel pricing. <\/p>\n

It was approved nearly three years ago, in a unanimous OUC Board vote on Dec. 10, 2024. It was part of the larger PeakShift program, addressing residential, commercial and solar energy use. <\/p>\n

The big question: will most OUC ratepayer bills go up or down? <\/p>\n

Jenise Osani, OUC vice president of customer experience and sales, tells WESH 2 News that about 50% of residential customers will see a decrease or no change in their bills.<\/p>\n

“It will help reduce operational costs and help to keep rates affordable,\u201d Osani said. <\/p>\n

In short, Osani says DemandLevel pricing is designed to help manage high-demand moments by adjusting customer energy-use habits to reduce peak usage and to lower monthly payments. <\/p>\n

As the customer video explains, new tiered pricing will go into effect next month. It comes with a new consumption rate, a decrease of 12.5% per kilowatt-hour, about one cent per kWh. Combined with that will be the new three-tiered pricing which will be based on the highest 15-minute window of electricity demand each month. <\/p>\n

For example, if your oven is on, your dryer is running and if your air conditioning kicks on at the same time, that could be a peak window affecting your bill. Staggering the moments you use the big draws on your electricity could put you in the middle or lowest tier. <\/p>\n

Osani adds, \u201cIf customers make behavior changes, they can bring their bills down even more.”<\/p>\n

OUC stresses the new plan is designed to be revenue-neutral, meaning the utility will not make any more money from the change. <\/p>\n","protected":false},"excerpt":{"rendered":"OUC to change billing in November ORLANDO, Fla. \u2014 The video that pops up in the email inboxes…\n","protected":false},"author":2,"featured_media":416162,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[5238,4015,1830,24007,65067,164819,164822,103479,164821,164818,21760,139,141,140,6337,164820,918,23774],"class_list":["post-416161","post","type-post","status-publish","format-standard","has-post-thumbnail","category-orlando","tag-bill","tag-billing","tag-change","tag-customer-experience","tag-decrease","tag-demandlevel","tag-effect-next-month","tag-electricity-demand","tag-high-demand-moment","tag-jenise-osani","tag-november","tag-orlando","tag-orlando-headlines","tag-orlando-news","tag-ouc","tag-residential-power-customer","tag-wesh","tag-window"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/416161","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/comments?post=416161"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/416161\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media\/416162"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media?parent=416161"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/categories?post=416161"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/tags?post=416161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}